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Urgent Hiring:: Role: Application Support Analyst || Location: Boston, MA(Hybrid) || Visa: No H1B at Boston, Massachusetts, USA
Email: [email protected]
Hi,

Hope you are doing great! Please find the requirement below , If you find yourself comfortable with the requirement please reply back with your updated resume and I will get back to you or I would really
appreciate

Role: Application Support Analyst

Location:

Boston, MA(Hybrid)

Duration: 6+ Month Contract

Visa: No H1B

LOCAL TO THE NEW ENGLAND AREA (MA, NH, RI)

The Application Support Analyst will be a member of the Transit Applications Team in the MBTA IT Department. The candidate will be responsible for learning the applications supported, level 2 & 3 user support, minor programming
tasks, extensive pre-release testing, and other support tasks for enterprise-wide applications. These include but are not limited to applications that track vehicle maintenance, known as Maintenance Control and Reporting System (MCRS2); facilities and Maintenance
of Way, known as Trapeze EAM; and the application that supports warehouse and stockroom activities, called Inventory Data Collection System (IDCS).

Duties and Responsibilities

Learn off-the-shelf applications largely via self-study, both from the users perspectives and the support team perspective

Work with users to resolve tiers 2 and 3 application or technical problems

Work with users to define business requirements; define and implement processes for these requirements

Perform systems testing on enhancements, upgrades, or modification projects

Prepare detailed report specifications for reports requested by users

Write and test requested reports utilizing Crystal Reports, SQL language, or other query tools

Train users on application functions, features and operations

Write or provide succinct production documentation as required

Troubleshoot and identify root cause analysis for systems issues

Minimum Experience and Required Skills

A Bachelor's degree in Computer Science or related field;

Four (4) years of experience in information systems programming and analysis including design, development, and implementation;

Three (3) years of experience working with relational data bases (Oracle or Microsoft SQL Server)

Three (3) years hands-on experience writing SQL queries with multiple tables;

Effective organizational and analytical skills

Hands-on experience with relational data bases

Hands-on experience with complex SQL queries

Ability to learn complex applications from both the user perspective and the administrative/back end perspective

Thanks And Regards

Khokan Kaviraj

Email:

[email protected]

Hangout:

[email protected]

Linked In:

https://www.linkedin.com/in/khokan-kaviraj-582655166/

Accroid Inc.

1007 Orange ST 4th FL 1651 Wilmington, DE 19801

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Keywords: information technology Delaware Florida Massachusetts New Hampshire Rhode Island
Urgent Hiring:: Role: Application Support Analyst || Location: Boston, MA(Hybrid) || Visa: No H1B
[email protected]
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Thu Sep 19 21:10:00 UTC 2024

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Location: Boston, Massachusetts