| Job Position :: Application Support Analyst or SQL Server :: Hybrid ::Boston, MA :: Visa :: GC OR USC Only at Remote, Remote, USA |
| Email: [email protected] |
| From: Vinita Singh, Tek Inspirations [email protected] Reply to: [email protected] Job Description - Job Title: Application Support Analyst or SQL Server Job location : (Boston, MA) Job type: Hybrid About the job The Application Support Analyst will be a member of the Transit Applications Team in the MBTA IT Department. The candidate will be responsible for learning the applications supported, level 2 & 3 user support, minor programming tasks, extensive pre-release testing, and other support tasks for enterprise-wide applications. These include but are not limited to applications that track vehicle maintenance, known as Maintenance Control and Reporting System (MCRS2); facilities and Maintenance of Way, known as Trapeze EAM; and the application that supports warehouse and stockroom activities, called Inventory Data Collection System (IDCS). Duties and Responsibilities Learn off-the-shelf applications largely via self-study, both from the users perspectives and the support team perspective Work with users to resolve tiers 2 and 3 application or technical problems Work with users to define business requirements; define and implement processes for these requirements Perform systems testing on enhancements, upgrades, or modification projects Prepare detailed report specifications for reports requested by users Write and test requested reports utilizing Crystal Reports, SQL language, or other query tools Train users on application functions, features and operations Write or provide succinct production documentation as required Troubleshoot and identify root cause analysis for systems issues Minimum Experience and Required Skills A Bachelor's degree in Computer Science or related field; Four (4) years of experience in information systems programming and analysis including design, development, and implementation; Three (3) years of experience working with relational data bases (Oracle or Microsoft SQL Server) Three (3) years hands-on experience writing SQL queries with multiple tables; Effective organizational and analytical skills Hands-on experience with relational data bases Hands-on experience with complex SQL queries Ability to learn complex applications from both the user perspective and the administrative/back end perspective E: [email protected] Keywords: information technology Massachusetts Job Position :: Application Support Analyst or SQL Server :: Hybrid ::Boston, MA :: Visa :: GC OR USC Only [email protected] |
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| Thu Sep 19 22:15:00 UTC 2024 |