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Product Support Lead || Jersey City,NJ || Hybrid at Jersey City, New Jersey, USA
Email: [email protected]
Hello Recruiter,

Please find the below Job Description and share resumes accordingly.

Job Title: Product Support Lead.

Location : Jersey City,NJ (Hybrid).

Contract : 9+ Months and Possible extension.

Job Description :

Fircosoft specialist:

Role Objectives

Plan, design, develop/implement code/configuration for Fircosoft  applications
 (Firco Continuity and Firco Trust)

Perform analysis to determine and verify business requirements, flows and deliverables for projects.

Troubleshoot issues in all the environments and perform root cause analysis.

Maintain high customer satisfaction through the delivery of high quality and timely solutions to problems. These are mission critical systems that need a high degree of error-free reliability.  

Monitor and provide application support for Dow Jones Factiva list.

Communicate effectively and pro-actively with business users, support teams, vendor, and all stakeholders.

Multi-task and work on multiple projects with varying priorities and deadlines.

Create and execute test cases and scripts for testing of changes and releases.

Upgrade system software working in conjunction with users.
Qualifications and Skills

Proven hands-on experience with real-time payments and Fircosoft Sanction Screening (Firco Continuity and Firco Trust).

Proven hands-on experience working with Firco Utilities FMM, FML, FUM, FFFClassic etc..

Hands-on experience with Firco Continuity V6 upgrade is a plus.

Strong knowledge and experience with sanctions screening, AML transaction monitoring and other compliance functions.

Bachelors Degree in Computer Science or a related discipline and/or at least (5) years experience in implementing technologies and/or vendor platforms to service business needs.

Demonstrated experience with development, system design and integration

Experience in UNIX and Windows shell scripting for process automation

Experience with SQL scripting (Oracle, MS SQL)

Experience working with Scheduling software tool (TWS etc..), File Transfer process (MQFTE etc..) is a plus.

Experience in waterfall and agile development

Excellent verbal and written communication skills with ability to articulate concepts and ideas to diverse audiences.

The right individual will have experience within financial services and understand the business criticality of a production environment for payments.

Best Regards,

Bhavya

--

Bhavya Vemula

Recruiter

[email protected]

Direct Number 
: +732 466 2860 Ext: 6237

Avance Consulting |1170 Rt 22 | Bridgewater Suite#301 | New Jersey 08807|

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Keywords: information technology microsoft New Jersey
Product Support Lead || Jersey City,NJ || Hybrid
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Fri Sep 20 20:03:00 UTC 2024

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