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Technical Support Lead with Supervisory Skills at Hybrid - Audubon, PA at Audubon, Pennsylvania, USA
Email: [email protected]
From:

Raj Khan,

Convextech inc.

[email protected]

Reply to:   [email protected]

Hi,

Hope you are doing good.!!

Please let me know if you are interested in the below position.!!

Position:
Technical Support Lead w/ Supervisory Skills

Location: Hybrid - Audubon, PA

Duration: Long term Contract.

Visa: Only USC/GC/EAD

Interview: video

Job Description:

Business Analysis

Requirements gathering

Create Business Requirements Documents and Design Documents

Create/update SQL queries to support business leads

Review and update corporate policies and procedures for Information Technology

Project Management

Create and track project plans

Interface with external vendors for tasks/projects like vulnerability scans and patching

Quality Assurance

Create Test Plans and execute tests.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Possess a working knowledge of PJM EIS, GATS and the renewable energy market.

Develop/maintain technical documentation of the GATS system. This may include database design, UI design, and Interface design documentation

Supervise the development of new interfaces or enhancing existing interfaces

Direct the work of GATS developers on UI enhancements and bug fixes.

Ensure thorough testing of enhancements and bug fixes in the GATS System, both the API and the UI

Provide technical support for users of the GATS application and interfaces

Develop an understanding of PJM EIS acronyms and terminology

Relate well to all kinds of people; work effectively with individuals and groups at various levels in a constructive and collaborative manner; build and utilize effective working relationships in a matrix environment and across functional, departmental and divisional reporting lines.

Understand PJM EIS and PJMs organizational structure and the business responsibilities within each area

Motivated to learn and keep up to date on PJM EIS evolving business and technology platforms.

Performs assigned tasks including administrative duties.

 Required:

Bachelors or more advanced degree

Familiarity with System Development Life Cycle (SDLC)

Strong attention to detail

Ability to manage multiple tasks at the same time while still meeting deadlines.

Flexibility to change priorities as needed

A general understanding of electricity markets

Excellent customer support including good communication, written and verbal skills and problem solving ability

Demonstrated ability to debug and maintain complex systems, particularly those created by other developers with minimal available documentation

Ability to create/debug SQL code queries, stored procedures

Experience as a .Net developer in a technical organization writing software applications preferred

Working knowledge and experience in the following technologies:

Familiarity with C#

.NET framework code

projects 
ASP.NET and MVC

SOAP

SQL Server

MS Office

Ability to grow with position, increasing expertise, responsibility, and accountability.

Thanks and Regards

MD. Raj Khan

Technical Recruiter

ConvexTech Inc.

Direct- 281-407-9045

Email id- 

[email protected]

Linkedin - linkedin.com/in/md-raj-khan-9b1498204

Keywords: csharp user interface green card microsoft Idaho Maryland Pennsylvania
Technical Support Lead with Supervisory Skills at Hybrid - Audubon, PA
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Sat Sep 21 01:12:00 UTC 2024

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Location: Audubon, Pennsylvania