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Telecommunications Technician-II || Onsite at Remote, Remote, USA
Email: [email protected]
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We have an urgent opening with

Telecommunications Technician-II and I have sent you job description, please go through it and let me know your comfort with it and also send me your updated resume ASAP

Position : Telecommunications Technician-II

Location : Madison, Wisconsin 53703 || Onsite

Duration : Contract

Job Description:

This telecommunications technician position will work at the direction of the End Use Support section
chief within the Department of Natural Resources. 

This position will work with cellular vendors for new and upgrade phone orders, along with service suspensions
and cancellations. 

This position will work with a ticketing system where all work requests and progress are tracked.

This position will update inventory and various other systems, therefore attention to detail and the
ability to follow complicated procedures is required.

This position may also support teleconferencing events, which involve camera and sound system set up.

This position works with other technicians across the DNR, and with customers and VIPs as well, so great
customer service skills are required as well.

Top Skills & 2 Minimum Years of experience:

Experience in supporting smart phones

Experience in working with cellular vendors

Experience in following detailed procedures

Experience in working with a ticketing systems to track work

Experience in tactful and professional communications with teammates and customers

Nice to have skills (The most qualified candidate will have some these):

Experience in working with cellular vendors

Experience with using online vendor portals

Experience working on a technical team

Excellent written and verbal communication skills

Experience working with Microsoft Office suite including Teams

Optional Skillsets:

Experience in drafting and documenting procedures

Experience in supporting conference room technologies

Experience with video cameras and sound systems

Interview Process:

Initial interview via MS Teams, with potential for additional in-person interviews

This position works in the Madison GEF 2 office building.

Telecommuting up to 3 days per week is available after the initial training period if approved by the
supervisor.

Thanks and Regards,

Nitish Kumar

ePeople Technologies Inc

255 Baldwin Road, Suite 205,

Parsippany, NJ 07054

Email-

[email protected]

Linkedin-
https://www.linkedin.com/in/nitish-kumar-2b5635259/

http://www.epeopletech.com

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Telecommunications Technician-II || Onsite
[email protected]
[email protected]
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Mon Sep 23 18:49:00 UTC 2024

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