| System Engineer III for Chicago, IL at Chicago, Illinois, USA |
| Email: [email protected] |
| From: Deepika Dua, Stellar Consulting Solutions LLC [email protected] Reply to: [email protected] Hi, My name is Deepika & I am a recruiter at Stellar Consulting, and I came across your profile while looking for qualified candidates for a System Engineer III role. I was impressed by your experience and skills . I think you would be a great fit for this role, as you have almost all the skills & experience required for the role. Below are the job details for your reference. Job Title : System Engineer III Location : Chicago, IL Duration : Long term Job Description: The Systems Engineer Candidate provides technical advice to personnel. This position also requires superior customer service skills, which include communication, collaboration, follow-through, and proactive problem solving, resulting in a high level of customer satisfaction. The Systems Engineer duties and tasks are standard with some variation. The ability to recognize deviation from accepted practice is required. He/She should display understanding of roles, processes, and procedures. Normally this position will receive general instructions on routine work, and detailed instructions on new assignments. This position performs moderately complex problem solving with some assistance and guidance. The Systems Engineer should complete their own tasks, primarily, independently within defined policies and procedures. Requires 1-5 years experience in a technical support environment. Attainment of one or more IT related certifications. Working knowledge of PC/laptop hardware architecture. Working knowledge of DOS/Windows suite and LAN composition. LAN experience with Ethernet technology. (10base2, 10baseT, 100baseT), Protocol experience including TCPIP, IPX/SPX, NetBios, and experience with dial-up technologies." Responsibilities: Installing and configuring computer hardware, software & peripherals Manage user accounts as needed, including permissions and access controls. Providing technical expertise and end-user support in the areas of Microsoft Windows platform (Windows 10/11). Resolving issues with internet connectivity, printers, scanners, phones, and other equipment Providing support to growing mobility platform (iOS, Android and windows-based platform). Providing support for Microsoft Office 365 / Windows 365 platforms (Office, Teams, SharePoint, OneDrive, etc.) Providing support related to Remote Connectivity, VPN(s) remote environments, remote apps, etc. Providing support for Mobile Device Management Platforms (Intune) Ensure effective escalation management and resolution to all field support issues working with cross-functional teams. Deliver and achieve high quality support and service level Document and maintain accurate records of incidents and resolutions. Assist other IT teams, acting as the local hands and eyes in resolving IT technical issues. Manage and resolve incidents reported by users, ensuring minimal downtime and disruption. Provide support to end-users, both remotely and on-site, addressing technical problems and answering questions Manage and track IT assets, including computers, peripherals, and other equipment. Assist in the procurement process for new equipment and software Work closely with other IT team members and departments to resolve complex issues and implement new solutions Create/Update/ Manage knowledge articles Responsible for office movements/decommission/setup. Deepika Dua Sr. Technical Recruiter at Stellar Consulting Solutions, LLC Phone : +1 678-935-7075 : [email protected] : https://www.linkedin.com/in/deepika-dua-018459166/ Keywords: access management information technology Illinois System Engineer III for Chicago, IL [email protected] |
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| Tue Sep 24 22:25:00 UTC 2024 |