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:IT Help Desk::Harlingen , Texas(Onsite ) at Harlingen, Texas, USA
Email: [email protected]
From:

Abhiram Rout,

Vyze

[email protected]

Reply to:   [email protected]

Job Title : IT Help Desk

Department : Health -care 

Location : Harlingen , Texas(Onsite )

Duration : Long Term 

Mode Of Interview : Skype 

Work Auth. : USC , GC , GC-EAD , H4-EAD , OPT- EAD 

Project description:

Desktop Services is requesting one contractor position in the RGV market to support daily desktop technical support and clinic acquisitions. This contractor position will help temporarily fill an open position in the RGV area along with staffing shortage, the ongoing clinic projects in RGV, necessitate quickly identifying resources to support these activities in addition to support for existing daily operations and continued operational support for clinics once acquired.

As a Tech Support Analyst, you would work as a part of a dynamic team involved with hardware installation, and issue resolution to internal and external customers which may include users of all types and skill levels.

Responsibilities:

Assist with new hires and acquisitions

Follow all escalation procedures according to the service level agreement

Use a remote control tool to assist end users when needed

Provide an accurate record of each call in the incident management tracking tool

Anticipate customer needs and proactively identify solutions

Plan, prioritize, organize, and complete work to meet established objectives

Skills  Must have : 

ITIL

Service Desk, ITSM

Hardware Deploy and Maintenance

Troubleshoot

Driving license and own vehicle

Nice to have

Communication skills with non IT People

Ability to work autonomously.

Thanks & Regards

..

ABHIRAM ROUT

Technical  Recruiter |

VYZE INC

(An E- VERIFIED COMPANY)



25179 Methley Plum Place, Aldie, VA 20105 

Email

:

[email protected]

Keywords: information technology green card Virginia
:IT Help Desk::Harlingen , Texas(Onsite )
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Wed Sep 25 08:09:00 UTC 2024

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Location: Harlingen, Texas