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ServiceNow Business Analyst ||| Visa: USC & GC only || Location: Hybrid inNYC NY, Pittsburgh PA or Orlando FL at Orlando, Florida, USA
Email: sandeep.s@winorbittech.com
From:

Sandeep,

WinOrbit

sandeep.s@winorbittech.com

Reply to:   sandeep.s@winorbittech.com

Role  :ServiceNow Business Analyst

Duration 12+ months C2H

Visa: USC & GC only

Location: Hybrid in NYC NY, Pittsburgh PA or Orlando FL (3 days onsite a week)

Candidate must be local to any of these 3 locations within commutable distance. (30-40 miles) (No relocation allowed)

Banking domain experience in recent projects and mentioned certifications is a huge plus

ITIL certification, ServiceNow Admin certification (Highly Desired)

10+ years of experienced candidate is preferred

Responsibilities for ServiceNow business analyst
ServiceNow end user and customer communication
ServiceNow end user and customer training
Working with the process team to drive out requirements
Working within the Engineering team to articulate technical challenges and opportunities
Participating and contributing to workshops offering best possible solutions
Specific ITSM or ITIL experience and exposure
A strong background as a Business Analyst
A proactive attitude to development and a willingness to be active in the definition of the ITSM development with our clients
A willingness to travel to other locations particularly Birmingham
The ability to show evidence that you can work with clients, distill requirements, work in partnership with clients and engineers to deliver solutions, document and drive signoff

Qualifications for ServiceNow business analyst
Excellent management and influencing skills full understanding and ability to lead on all ITIL processes
Able to work independently without significant supervision
Highly analytical in your approach
Actively manage application specific enhancements / defects as assigned to the BA
University bachelors degree in the field of computer science, business or related field with minimum of 3-5 years of business analysis and business partnership experience
Work in global teams and support global cross-functional environment partnering with internal customers for requirements gathering, analysis and business process definition

Must have

ServiceNow experience, more modules experience the better

5+ years experience working as a business analyst on enterprise applications

Agile experience

ServiceNow, ServiceNow ITSM module

BA or BS degree in either Business or Technical field

Experience with the Risk module within ServiceNow

Keywords: business analyst green card Florida New York Pennsylvania
ServiceNow Business Analyst ||| Visa: USC & GC only || Location: Hybrid inNYC NY, Pittsburgh PA or Orlando FL
sandeep.s@winorbittech.com
sandeep.s@winorbittech.com
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10:26 PM 25-Sep-24


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