| JDE Manufacturing Functional/Techno-Functional || Remote at Remote, Remote, USA |
| Email: [email protected] |
| Greeting, Hope doing well My name is Ankit Kumar, a Sr. Technical Recruiter with Silverlink Technologies. We are looking for a suitable candidate for the position, I came across your resume and found this a perfect fit for this role. I would appreciate it if you can provide the best time and number to reach you to discuss this further Role - JDE Manufacturing Functional/Techno-Functional Location - Remote Client : HCL Experience : 12+ years Mandatory Skills JDE Manufacturing Functional/Techno-Functional Client Interview Needed for Selection (yes / No) No Detailed JD (Pl share the Detailed Description, 1 liner JD will not work) 1. Extensive experience in JDE EnterpriseOne Manufacturing modules like PDM, SFM, MRP, WO processing, MFG Acct. 2. Resource having techno functional skills to support issues is desirable. 3. Support for interfaces to MFG PRO, Demand Solutions, Positive pay and Labelling solutions, Oracle APS etc is desirable 4. Ability to understand highly customized Manufacturing Accounting processGeneral Support Responsibilities: 5. Application testing for all system changes and projects. 6. Knowledge transfer and other support related activity. 7. Second level support for resolution of service requests. 8. Second level support for resolution of system defects 9. Key involvement in the resolution of high severity user issues and system defects 10. Review and approve root cause analysis, work arounds and support 11. Documentation prepared by Support analysts 12. Provide guidance and expertise to Support analysts in resolving very complex issues. 13. Interact with Business users throughout the lifecycle of the support call from initiation till closure. 14. Resolving all JDE level 2 Application Support calls logged thru Help desk 15. Regular interaction with JDE development and CNC Admin support team to involve them in resolving issues. 16. Own the support tickets pertaining to their respective Modules till closure. 17. Provide On call support after business hours for high severity issues. 18. Experience in working on JDE projects with onsite offshore model for Application Development and support. (1.) To monitor occurrences of new software releases, support packs and kernel upgrades and how these affect the application and users. (2.) To perform troubleshooting at the ERP and database level (3.) To train and transfer knowledge to the team members (4.) To administer ERP in production environment (5.) To manage database optimization, back-up and recovery Thanks & Regards Ankit Kumar Team Lead [email protected] https://www.linkedin.com/in/ankit-kumar-6300111a1/ Silverlink Technologies Pvt Ltd www.silverlinktechnologies.com -- Keywords: information technology procedural language JDE Manufacturing Functional/Techno-Functional || Remote [email protected] |
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| Wed Sep 25 23:59:00 UTC 2024 |