| urgently looking for Service now developer at Remote, Remote, USA |
| Email: [email protected] |
| From: Nishant Vij, TestingXperts [email protected] Reply to: [email protected] ROLE :: Service now developer Skill (Primary) : SNOW(Apps)-Cloud based Application-ServiceNow Technical Other Requirement : Location : Jersey City, NY. Remote can be considered Location : New Jersey City : Jersey City rate 53/hr Job Description (Posting). : 7+ Years of ServiceNow development experience Experience in HRSD is must Good knowledge on Service Now modulesStrong communication skillShould worked in Agile methodology (1.) To adhere to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans. (4.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (5.) To provide support for on call escalations orL3 level support and doing incident and problem management (6.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives. Keywords: New York urgently looking for Service now developer [email protected] |
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| Fri Sep 27 01:27:00 UTC 2024 |