| Immediate need of ServiceNow Developer with HR Service Delivery (HRSD) at Jersey City, NJ & NY (Remote Role) at Jersey City, New Jersey, USA |
| Email: [email protected] |
| From: Syed Zameer Ahmed, Cygnus Professionals [email protected] Reply to: [email protected] Job Title: ServiceNow Developer with HR Service Delivery (HRSD) Location: Jersey City, NJ & NY (Remote Role) Duration: Long-term Contract NOTE: Please do not send profiles if they don't have HRSD experience. Job Description: 9+ Years of ServiceNow development experience in HRSD is must Good knowledge on Service Now modules Strong communication skill Should worked in Agile methodology (1.) To adhere to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans. (4.) To independently resolve tickets and ensure that the agreed SLA of ticket volume and time are met for the team. (5.) To provide support for on call escalations orL3 level support and doing incident and problem management (6.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviews or participation in hiring drives. Skill (Primary): SNOW(Apps)-Cloud based Application-ServiceNow Technical. If you are interested, please share me a copy of your resume along with following details ASAP. Required Details: Full Name: Current Location: Expected Rate: Work Authorization: Best Regards, Syed Zameer Ahmed E: [email protected] Keywords: New Jersey New York Immediate need of ServiceNow Developer with HR Service Delivery (HRSD) at Jersey City, NJ & NY (Remote Role) [email protected] |
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| Fri Sep 27 01:57:00 UTC 2024 |