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PMO-Service Line Manager-Service Line Manager - Santa Clara, CA at Dallas, Texas, USA
Email: [email protected]
 Hello ,

Greetings of the day.

This is Vinith from Caliber consulting...!!

Please find the below details of My consultants, if you have any Requirements for my consultants, Please let me know.

Consultant Details:

1. Data Scientist: 15 Yrs.

Name: Anil

Visa: H1B          

Location: Dallas,Texas

Relocation: Yes

Availability: Immediately

2. Salesforce developer/Architect: 12 Yrs.

Name: Ravi Kishore

Visa: H1B

Location: Lewisville, Texas

Relocation: No

Availability: Immediately

3.Skill set: Salesforce developer

Availability: Immediately

Current Location: California

Relocation: No

Visa Status:H1B

Availability: Immediately

4.QA Engineer/Test Analyst: 9years

Name: Kamatchi Subramanian

Visa: H4 EAD

Location: Alpharetta, GA

Relocation: No

Availability: Immediately

5.Skill set: QA Tester

Name : Lakshmi

Current Location: Aurora,IL

Availability: Immediate

Relocation: NO

Visa Status:H4 EAD

 Vinith

 Sr Bench Sales Recruiter

 Offic:  (972) 833-1555 Ext 103

 [email protected]

[email protected]

Thanks & Regards

Vinith

Sr Bench Sales Recruiter

Office:(972) 833-1555 Ext 103

[email protected]

http://caliber-consulting.net  

Caliber Consulting INC

Lewisville, TX,75056

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From: [email protected] <[email protected]> on behalf of Shubham Lovevanshi <[email protected]>

Sent: Monday, September 30, 2024 8:02 PM

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<[email protected]>; [email protected] <[email protected]>

Subject: PMO-Service Line Manager-Service Line Manager - Santa Clara, CA

Hello

My name is Shubham and I am a Recruitment lead at Sureminds Solution. I am reaching out to you on an exciting job opportunity with one of our clients.

Role: - PMO-Service Line Manager-Service Line Manager

Location: Santa Clara, CA

Requirements:

(1.) To adhere to quality standards, regulatory requirements and company policies

(2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases

(3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans.

(4.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (5.) To provide support for
on call escalations orL3 level support and doing incident and problem management

(6.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation
in hiring drives.

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Keywords: quality analyst access management information technology California Georgia Illinois Texas
PMO-Service Line Manager-Service Line Manager - Santa Clara, CA
[email protected]
[email protected]
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Mon Sep 30 20:06:00 UTC 2024

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Location: Dallas, Texas