| Jr.Technical Support Analyst--747780--Locals only @ Atlanta at Atlanta, Georgia, USA |
| Email: [email protected] |
| Hi, We have a great opportunity with one of our clients. We are looking for a Technical Support Specialist. I believe your profile and skill set are compatible with this opportunity. Please go through the JD and let me know your views. Title: Technical Support Specialist Location: Atlanta, Georgia Client: State of GA Objectives of this role Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware Handle business-critical IT tasks and system improvements Enable faster and smarter business processes and employee productivity Research and evaluate emerging technologies, hardware, and software Serve as the subject-matter expert supporting Windows, and widely used software and applications, such as Microsoft and Adobe. Responsibilities Install, configure, and support workstation software, hardware, printers, and phones Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly Implement applications and software upgrades and troubleshoot any performance issues Train employees in using software and hardware, and provide technical support when needed Required skills and qualifications Knowledge of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc. Ability to troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboards, mice,e, etc. Experienced in troubleshooting issues on end-user computing devices, including desktops, laptops, and Surface Pros. History of working in an Active Directory domain environment Proficient at software installs and troubleshooting Some networking knowledge, along with the ability to troubleshoot network issues from the command line. Skill Required / Desired Amount of Experience Knowledge of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc. Required 3 Years Ability to troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboards, mice, etc. Required 3 Years Experienced in troubleshooting issues on end-user computing devices, including desktops, laptops, and Surface Pros. Required 3 Years Active Directory Required 3 Years Thanks & Regards, Vinuth G Real World Technologies Inc Senior Technical Recruiter Wixom, Michigan 248-516-7336 ext 312 -- Keywords: information technology golang microsoft Georgia Jr.Technical Support Analyst--747780--Locals only @ Atlanta [email protected] |
| [email protected] View all |
| Tue Oct 01 00:14:00 UTC 2024 |