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Identity Application Operations Support Consultant // Only locals at Indianapolis, Indiana, USA
Email: benchsales11@googlegroups.com
Role: Identity Application Operations Support Consultant

Experience: 6+ Years

Location: Indianapolis, Indiana (Only Locals)

Responsibilities:

 Services supported include:

  Microsoft
Identity Manager 2016

        Oracle
DB

       Azure
Active Directory Connect

Support requests and changes are
tracked using ServiceNow.  Project work
is tracked using Jira.  Being able to
clearly and correctly document issues, troubleshoot errors and resolution, is a
critical and a core part of this role.

Following documented processes for
known issues and troubleshooting undocumented processes for unknown issues is
expected.

Required Skills:

At least 1-2 years of experience with Active
Directory

Experience working with and writing scripts in PowerShell

Experience working with and writing SQL queries

Experience with Windows Server administration

Good communication skills, both written and
verbal

Strong documentation skills both technical and
for end-users

Ability to operate well in a team environment

Ability to operate in regulated business
environment (where compliance to government regulations is critically
important)

Proven ability to multi-task efficiently

Proven ability to effectively troubleshoot
technology issues

Fluent in English

Willingness to be part of an on-call support
rotation

Experience with an ITSM application, preferably
ServiceNow and JIRA

Nice to Have Skills:

Certifications in ITIL, MCSA, or any recent IAM
products

1-2 years of MIM 2016 or FIM 2010 experience

Experience with Azure and O365

Experience with SPLUNK

Experience with GitHub

--

Keywords: database information technology
Identity Application Operations Support Consultant // Only locals
benchsales11@googlegroups.com
benchsales11@googlegroups.com
View all
Tue Oct 01 19:28:00 UTC 2024

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Location: Indianapolis, Indiana