Identity Application Operations Support Consultant // Only locals at Indianapolis, Indiana, USA |
Email: benchsales11@googlegroups.com |
Role: Identity Application Operations Support Consultant Experience: 6+ Years Location: Indianapolis, Indiana (Only Locals) Responsibilities: Services supported include: Microsoft Identity Manager 2016 Oracle DB Azure Active Directory Connect Support requests and changes are tracked using ServiceNow. Project work is tracked using Jira. Being able to clearly and correctly document issues, troubleshoot errors and resolution, is a critical and a core part of this role. Following documented processes for known issues and troubleshooting undocumented processes for unknown issues is expected. Required Skills: At least 1-2 years of experience with Active Directory Experience working with and writing scripts in PowerShell Experience working with and writing SQL queries Experience with Windows Server administration Good communication skills, both written and verbal Strong documentation skills both technical and for end-users Ability to operate well in a team environment Ability to operate in regulated business environment (where compliance to government regulations is critically important) Proven ability to multi-task efficiently Proven ability to effectively troubleshoot technology issues Fluent in English Willingness to be part of an on-call support rotation Experience with an ITSM application, preferably ServiceNow and JIRA Nice to Have Skills: Certifications in ITIL, MCSA, or any recent IAM products 1-2 years of MIM 2016 or FIM 2010 experience Experience with Azure and O365 Experience with SPLUNK Experience with GitHub -- Keywords: database information technology Identity Application Operations Support Consultant // Only locals benchsales11@googlegroups.com |
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Tue Oct 01 19:28:00 UTC 2024 |