| ServiceNow Business Analyst - Pittsburg, PA/Remote at Pittsburg, Texas, USA |
| Email: [email protected] |
| I hope you are doing well, Here I am attaching a profile which is suitable for the position you have, please find it and let me know if you want any further information. Best Regards, Ashok Reddy [email protected] linkedin.com/in/ashok-reddy-233056260 Ph:+1(732)860-2979 www.guruschools.com 7 Julie Ct, Somerset, NJ 08873, United States On Wed, Oct 2, 2024 at 9:54PM Prateek S <[email protected]> wrote: Hi, Hope you are doing well. Please find below the details of a new requirement. If you have a suitable profile please share his/her resume along with the expected hourly rate. The Business Analyst will focus on analyzing, documenting, and enhancing ServiceNow solutions related to CMDB, Discovery, integrations, and Service Graph Connectors. This role involves gathering requirements, defining business processes, and working closely with technical teams to ensure effective implementation and integration. The ideal candidate will also support the adoption of the Common Service Data Model (CSDM) and adherence to Data Manager Policies to maintain high data quality and governance standards.Key Deliverables: Collaborate with stakeholders to gather and document business requirements related to CMDB, Discovery, integrations, and Service Graph Connectors. Work with technical teams to design and document solutions that address business needs, including CMDB enhancements, Discovery processes, and integration requirements. Facilitate communication between business units and technical teams, providing clear and concise documentation, reports, and updates. Ability to translate business and functional requirements into technical requirements to aid development team Understand and document As-Is business processes. Gather, analyse and contribute to design and reengineering of business processes Coordinate with both client & development team to make sure requirements are clarified and signed off. Coordinate and support UAT Develop or contribute to development of job aids and training coursesDevelop custom CMDB reports and queriesPerform data analysisUpdate CI mappings as neededDesired Experience: Bachelors degree in job relevant field required Minimum 4 years of job-related experience required (prior IT project management experience in planning and implementing enterprise level systems, highly preferred) Experience in CMDB/ITOM area required Nice to have knowledge on Pre-Sales activity Experience in IT Service Management processes and tools required Experience in requirement analysis and business process re-engineering required Prior experience in agile methodologies (experience in product management) preferred Demonstrated ability to communicate clearly and concisely, both orally and in writing, and lead presentations, training courses, and effective meetings Ability to work both independently and as part of a team Demonstrated ability to manage and supervise staff and special initiatives Demonstrated integrity, independent thinking, judgment, and respect for others Demonstrated leadership, versatility and integrity POSITION GENERAL DUTIES AND TASKS : The Business Analyst will focus on analyzing, documenting, and enhancing ServiceNow solutions related to CMDB, Discovery, integrations, and Service Graph Connectors. This role involves gathering requirements, defining business processes, and working closely with technical teams to ensure effective implementation and integration. The ideal candidate will also support the adoption of the Common Service Data Model (CSDM) and adherence to Data Manager Policies to maintain high data quality and governance standards. Key Deliverables: Collaborate with stakeholders to gather and document business requirements related to CMDB, Discovery, integrations, and Service Graph Connectors. Work with technical teams to design and document solutions that address business needs, including CMDB enhancements, Discovery processes, and integration requirements. Facilitate communication between business units and technical teams, providing clear and concise documentation, reports, and updates. Ability to translate business and functional requirements into technical requirements to aid development team Understand and document As-Is business processes. Gather, analyse and contribute to design and reengineering of business processes Coordinate with both client & development team to make sure requirements are clarified and signed off. Coordinate and support UAT Develop or contribute to development of job aids and training courses Develop custom CMDB reports and queries Perform data analysis Update CI mappings as needed Desired Experience: Bachelors degree in job relevant field required Minimum 4 years of job-related experience required (prior IT project management experience in planning and implementing enterprise level systems, highly preferred) Experience in CMDB/ITOM area required Nice to have knowledge on Pre-Sales activity Experience in IT Service Management processes and tools required Experience in requirement analysis and business process re-engineering required Prior experience in agile methodologies (experience in product management) preferred Demonstrated ability to communicate clearly and concisely, both orally and in writing, and lead presentations, training courses, and effective meetings Ability to work both independently and as part of a team Demonstrated ability to manage and supervise staff and special initiatives Demonstrated integrity, independent thinking, judgment, and respect for others Demonstrated leadership, versatility and integrity. Prateek Shrivastava Lead Recruitment e: [email protected] -- -- Keywords: continuous integration access management information technology Connecticut New Jersey ServiceNow Business Analyst - Pittsburg, PA/Remote [email protected] |
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| Wed Oct 02 22:15:00 UTC 2024 |
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