| Local in SAN FRANCISCO, CA, Telecom Project Manager at Francisco, Indiana, USA |
| Email: [email protected] |
| From: Rishabh, Gensigma [email protected] Reply to: [email protected] Job Title: Telecommunication Project Manager Location: San Franciso, CA Full Time Onsite, One year contract Project Summary: To successfully migrate to a cloud-based phone service, the is seeking professional services. The professional services firm will be instrumental in managing the discovery of all existing on-premises phone system configurations, identifying customer and team needs, identifying potentially costly or time-limiting risk areas, and developing detailed design documents for a cloud-based phone system that meets the requirements set forth . Additionally, the services requested herein will assist with the creation of a comprehensive and extensive planning document that will provide detailed planning for porting existing user numbers between on-premises and cloud environments. Minimum Qualification (MQ): Minimum 10 Years of verifiable experience designing Phone System solutions for multi-location organizations with at least 3,000 users. Examples of acceptable verifiable documentation includes: Detailed Purchase Order/invoices Client letter on Company Letterhead/email The documentation must confirm the following details: (a) project scope, (b) project cost, (c) project start and end dates, and (d) client name. Business Requirements: Transition 90% or more of the current phone system endpoints to a cloud-based system which meets SFPUC requirements. Proposed service provider should be a Tier 1 Local Exchange Carrier (LEC) with coverage across the seven (7) Northern California counties in which the SFPUC operates. Proposed solution must support a distributed deployment to over 60 locations, and provide local, secondary, and tertiary redundancy for call routing. Proposed solution should be capable of Microsoft 365 integration to facilitate Dial by Name and full integration with existing Identity and Directory systems to ensure up-to-date contact information is accessible and used at all times. Solution must support Direct Routing to enable a seamless transition from existing Avaya Infrastructure. Phone number porting of existing DIDs is required will not accept new phone numbers. Maintain 5-digit dialing wherever possible during migration and once the solution is fully implemented. Subject matter expert to provide technical support for legacy digital and analog devices via Direct Routing using SBC & media gateways. Control calling plans by policy, based on individual user requirements (Domestic local vs Long-distance/International). Emergency calling and location-based routing must be identified and prioritized based on the precise physical location of the facility where the call originated. Example: a 911 call made from Moccasin, California must route to local 911 emergency services and provide geographical location to emergency and law enforcement services to the facility in Moccasin, where the call originated. Where appropriate, media bypass should be used to optimize network traffic. Since the cultural transition to soft phones will vary by site and user persona group, SFPUC should be able to increase/decrease endpoint count on demand. Provide a consistent and seamless solution across all SFPUC sites, with a single support model and centralized management and administration. Service Level Agreements (SLA) must align with the operation requirements of each SFPUC facility and will be further defined once the final Phone System architecture is completed. Generally, response time during an unexpected outage should be no more than one (1) hour with disruption to service being no more than one (1) business day. Design must consider resiliency for critical facilities and operations that will ultimately define SLAs Keywords: cprogramm message queue California Local in SAN FRANCISCO, CA, Telecom Project Manager [email protected] |
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| Wed Oct 02 22:25:00 UTC 2024 |