| Technical Support 2 at Remote, Remote, USA |
| Email: [email protected] |
| From: Pooja, Techgene Solutions [email protected] Reply to: [email protected] VDOT Technical Support 2 ONSITE Salem, VA 731 Harrison Ave. Salem, VA 24153 | In person only *candidate will be required to work ONSITE daily M-F 8-5pm, NO exceptions, working with end users within the assigned district *the contract to be extended annually beyond June 30, 2025, likely for 6-12+ months *MUST possess a valid driver's license and have a clear driving history - will drive state vehicle Position will primarily focus working with field staff with new technology and support of devices. Work with staff to be innovative with technology to perform daily job functions. Skill Required / Desired Amount of Experience Extensive skill with use of Microsoft Desktop products including but not limited to Windows, SharePoint, MS Office, Office 365 and MS Teams Required 5 Years Skill in troubleshooting tools and managing desktop and laptop computers as well as wireless devices Required 5 Years Ability to communicate effectively verbally and in writing with individuals and groups Required 5 Years Experience working with help desk request tracking and reporting tools Required 5 Years Strong Customer Service skills that include a "customer first" attitude Required 5 Years Provide computer training for field staff Desired Knowledge of computer/mobile device applications and how they operate in an enterprise environment. Desired Keywords: microsoft Virginia Technical Support 2 [email protected] |
| [email protected] View all |
| Wed Oct 02 23:01:00 UTC 2024 |