| Hiring Major Incident Management Analyst at Dallas, Texas, USA |
| Email: [email protected] |
| From: Shivam Tayal, Quantum World Technologies Inc [email protected] Reply to: [email protected] Hello Hope youre doing well, please check the JD below and let me know your interest. Role: Major Incident Management Analyst Location: Dallas TX, Columbus OH, Onsite 6months contract to hire The Major Incident Manager Will Be Responsible For: Coordinate the resolution of critical Major Incidents utilizing technical and business resources, providing 24/7 coverage. Collaborate with service owners to conduct impact and risk analyses, ensuring a thorough understanding of risks and impacts to customers/clients. Communicate with a global audience, including executive management, providing incident details, business impacts, next steps, and root cause analysis. Facilitate root cause analysis to identify countermeasures to prevent similar incidents. Qualifications: 2+ years of experience in Major Incident management, handling incidents and problems in a 24/7 production environment. Prior exposure to ServiceNow with a clear understanding of how tools should support incident management process activities. A self-starter with an organized and methodical approach to problem-solving, a keen attention to detail, and a demonstrable ability to build relationships with both internal and external partners, both technical and non-technical. Must be an effective team player. Regards Shivam Tayal Sr Technical Recruiter +1 805-678-4659 | [email protected] Quantum World Technologies Inc 4281 Katella Ave, Suite #102 Los Alamitos CA 90720 USA Keywords: California Ohio Texas Hiring Major Incident Management Analyst [email protected] |
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| Thu Oct 03 00:04:00 UTC 2024 |