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Support Analyst at Remote, Remote, USA
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Robert,

Tech-gene

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Support Analyst, Laboratory Information System

6+ Years

6+

Onsite

Boston, MA

Client: Vertex Pharma

Email: [email protected]

Phone: 973-381-5547

Experience with LIMS LabVatage,upgrades, enhancements, and operational support procedures

Demonstrated ability to understand, analyze and document complex business processes, translate business needs and functional requirements into technical or process-driven solutions

Experienced and self-directed individual able to work independently and collaboratively in matrixed team environment, lead business users / stakeholders and DTE team members to complete assigned workstream tasks in a timely manner and with expected level of quality

Experience in computer system validation, authoring CSV deliverables and execution of testing and validation

Strong communication, interpersonal and collaborative skills

Solid analytical and problem-solving abilities

Experience in system configurations for a LabVatage LIMS system implementation, including sample management, results analysis, lab workflow, release & stability management, Lab Execution Systems (LES)/Electronic Lab Notebooks (ELN) etc.

Document and present complex issues, design options and solutions to a variety of audiences

Participate in the computer system validation (CSV) planning and

execution of the solutions, authoring and / or contributing to key system Life cycle (SLC) & CSV deliverables

Partner with managed services team members and peers for platform and database support, as well as technical development for enhancements and projects

* Work closely with Compliance, Internal Audit and Quality Assurance groups as needed to ensure compliance with GxP regulations, as well as our DTE system lifecycle and change management requirements

Manage Customer Deliverables and timely reporting Corodinating with Customer and Offshore Folks

Support of LabVantage LIMS system

Keywords: Massachusetts
Support Analyst
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Thu Oct 03 16:47:00 UTC 2024

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