| Infrastructure operation specialist with PagerDuty Day 1 Onsite - Chicago, IL at Chicago, Illinois, USA |
| Email: [email protected] |
| From: Kaushik, vysystems [email protected] Reply to: [email protected] Top 3 skills required for this role :(Exp 11 years needed) 1.Pagerduy Admin 2. Unix Shell Scripting 3. Python/Ruby Job Description/ Responsibilities : We are seeking an experienced Infra Ops Specialist with 10 to 12 years of experience to join our team. The ideal candidate will have strong technical skills in Unix Shell Scripting, Ruby, Python, and Pagerduty. Experience in the Property & Casualty Insurance domain is a plus. This is a hybrid work model with day shifts and no travel required. Provide excellent customer service and product support to PagerDuty supporting teams Identify and resolve team issues, taking escalations from Tier 1 Support Successfully debug and resolve customer email and BMC requests through the use of varied ticketing, content and task management tools Set up monitoring systems, integrating them with PagerDuty and documenting the whole process Write custom scripts, code samples and integration guides for customer use Adding your own suggestions and efficiencies to improve our documentation, processes, and knowledge base Excellent written and oral communication skills Experience writing code in Ruby, Python, Perl, or other popular programming languages Know your way around Unix systems and tools The ability to write about technical subjects clearly and in an engaging style Hands-on experience in a technical or product support capacity while supporting teams in the use of Software or SaaS Solution Experience with monitoring systems and other tools that PagerDuty integrates with 5+ years of experience in Platform Engineering, Site Reliability Engineering or DevOps roles Experience managing multiple Kubernetes clusters in a production environment Experience working on cloud-native infrastructure (e.g. AWS, GCP, Azure) Experience deploying web applications on Kubernetes (Helm, ArgoCD) Experience with infrastructure as code (ie. Terraform or CloudFormation) Knowledge of a dynamic language like (ie. Ruby or Python) Need to know external and internal status dashboards and providing it to respective teams. Keywords: information technology Infrastructure operation specialist with PagerDuty Day 1 Onsite - Chicago, IL [email protected] |
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| Thu Oct 03 19:52:00 UTC 2024 |