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Immediate Hiring: Salesforce Solutions Architect - Roseland, NJ (Hybrid Model - 3 Days Onsite) at Roseland, New Jersey, USA
Email: [email protected]
Hi,

Im reaching out to see if youd be interested in a job opportunity. Please let me know if you are available to discuss.

Job Role:

Salesforce Solutions Architect

Job Location:

Roseland, NJ (Hybrid Model - 3 Days Onsite)

Job Type: Contract

Job Overview:

We are looking for an experienced
Salesforce Solution Architect with expertise in Service Cloud to collaborate closely with our Product Owner. The ideal candidate will play a pivotal role in designing and implementing high-quality, scalable Salesforce solutions that meet the business
needs and improve customer service operations. You will act as a technical expert, guiding the product development team in leveraging Salesforce Service Cloud features while ensuring seamless alignment with the product roadmap.

Key Responsibilities:

Solution Design & Architecture: Lead the architecture and design of complex Salesforce Service Cloud solutions that align with the business strategy, ensuring scalability, security, and performance.

Collaborate with Product Owner: Work directly with the Product Owner to translate business needs, user stories, and product requirements into technical solutions that drive value for the business.

End-to-End Implementation: Manage and oversee the full lifecycle of Salesforce Service Cloud implementations, from initial design and configuration to deployment and support.

Customization & Configuration: Develop custom solutions using Salesforce Service Cloud features such as case management, omni-channel routing, knowledge base, and automation tools.

System Integration: Design and manage integrations between Salesforce Service Cloud and other enterprise systems such as ERP, telephony, and external CRM systems using REST/SOAP APIs.

Technical Leadership: Provide technical leadership to the development team, ensuring adherence to architectural standards, code quality, and Salesforce best practices.

Stakeholder Collaboration: Act as a bridge between the Product Owner, technical teams, and business stakeholders, ensuring clear communication and alignment of solutions with business objectives.

Governance & Compliance: Ensure compliance with Salesforce governance, data security, and privacy standards, including adherence to GDPR and other regulatory frameworks.

Continuous Improvement: Stay updated on the latest Salesforce Service Cloud releases, features, and best practices to proactively identify opportunities for improvement and innovation.

Documentation & Training: Produce comprehensive technical documentation and provide training and support to internal teams, ensuring effective use and understanding of Salesforce tools.

Regards,

Saheb Dutta

FutureTech Consultants, LLC

5655 Peachtree Parkway, Suite 212, 
Peachtree
Corners, GA 30092

Email: 

[email protected]

Website: 

https://www.ftc.bz/

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Keywords: Georgia New Jersey
Immediate Hiring: Salesforce Solutions Architect - Roseland, NJ (Hybrid Model - 3 Days Onsite)
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Thu Oct 03 20:10:00 UTC 2024

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Location: Roseland, New Jersey