| Telecommunication Engineer - Avaya :: Brewer, ME :: Onsite :: $/50hr at Brewer, Maine, USA |
| Email: [email protected] |
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Processing description: http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1809624&uid= Hi, Hope you are doing good, My name is Sumit, and I am a Staffing Specialist at Excelon Solutions. We have the below open position with our client, please find and let me know your interest along with updated copy of resume and best contact number to discuss further if comfortable & interested in this role. Role: Telecommunication Engineer - Avaya Location: Brewer, ME :: Onsite Position Type: Contract Job Description: Primary Responsibilities: The Telecommunication Engineer is responsible for the installation, support, and maintenance of all Northern Light Health telecommunications, and unified communications system. The engineer evaluates current systems, designs new systems, and works on complex problems where analysis of situation requires in-depth evaluation of various factors The Telecommunication Engineer completes assigned tasks of routine to advanced complexity related to projects and technical requests, and provides Tier 1 and Tier 2 support in all areas of the departmental service portfolio The Telecommunication Engineer is self-directed once assigned work and functions with considerable independence. Provides excellent customer service to all levels of employees including customers, peers, and leadership Participates and engages in team meetings, team building activities, and other opportunities to strengthen the department Leads by example and acts as backup for certain departmental leadership functions Communicates in a professional, positive, and timely manner in person, on the phone, and via electronic means Represents the department and company in a positive and professional manner. Participates in the evaluation and estimation of routine work requests and minor projects. Participates in the orientation of new team members. Adheres to all departmental policies and procedures. Creates, follows, maintains and updates as necessary documentation and checklists to ensure efficiency and consistency. Uses advanced troubleshooting methodologies that provide efficient, effective resolution and minimize impact to the customer Maintains detailed and accurate records in workload management, asset management and administrative applications Adheres to deadlines Actively maintains education and cross-training on all departmental areas of expertise. Maintains required certifications and attends training when available and appropriate. Leads small inter- and intra-departmental committees and groups as requested by supervisor Assists management in identifying opportunities for process improvement within the department. Assists customers with understanding total cost of ownership issues related to network and telecom systems Works conscientiously to minimize cost and time requirements in all areas of departmental responsibility. Required Qualifications: 5+ years of Telecommunication Analyst and Engineering experience in an enterprise environment Minimum of 5+ years of hands-on Avaya Aura Platform experience (to include Communications Manager, System Manager, Session Manager, AADS, and Session Border Controllers and Avaya IX Messaging). Minimum of 4 years of experience with Nice CX One (Scripting and Studio experience required) Preferred Qualifications: Avaya Cloud Office experience Ring Central experience Other PBX / Call Center Systems Knowledge of carrier services and interfaces Ability to think outside the box Working knowledge of ServiceNow Proficiency with Microsoft Office applications, Windows operating systems and Linux operating systems. Organizational skills and technical documentation Looking forward to work with you Thanks and Regards, Sumit Chawdhry Sr. Technical Recruiter [email protected] https://www.linkedin.com/in/sumit-shankar-c-b58a371b1/ Disclaimer: The contents of this e-mail and any attachment(s) are confidential and intended for the named recipient(s) only. E-mail transmission is not guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or may contain viruses in transmission. The e-mail and its contents (with or without referred errors) shall therefore not attach any liability on the originator or Excelon Solutions LLC or its affiliates. Views or opinions, if any, presented in this email are solely those of the author and may not necessarily reflect the views or opinions of Excelon Solutions LLC or its affiliates. Any form of reproduction, dissemination, copying, disclosure, modification, distribution and / or publication of this message without the prior written consent of authorized representative of Excelon Solutions LLC is strictly prohibited. This communication is intended only for the use of the addressee(s) and contains information that is PRIVILEGED AND CONFIDENTIAL. Unauthorized reading, dissemination, distribution, or copying of this communication is prohibited. -- Keywords: cprogramm access management information technology Telecommunication Engineer - Avaya :: Brewer, ME :: Onsite :: $/50hr [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1809624&uid= |
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| 08:40 PM 03-Oct-24 |