| Senior ServiceNowITIL Specialist || CA (Need local) at Sacramento, California, USA |
| Email: [email protected] |
| From: Shubham, USC Group [email protected] Reply to: [email protected] Position: Senior ITIL ServiceNow Specialist Location: Sacramento, California (Need local) Visa: Only USC, GC, H4-EAD Requirements: Proven 3 to 5+ years of experience as an ITIL practitioner in Infrastructure services or Application Management. Hands-on experience configuring the ServiceNow platform. In-depth knowledge of various ServiceNow applications and modules, particularly Incident, Request, Problem, and Change Management. Familiarity with configuration management, CMDB, and Service Catalog practices. Experience building complex IT solutions with integrations across multiple third-party systems. Proficiency in implementing ITSM, ITAM, and ITOM processes, with additional knowledge in ITBM preferred. Strong understanding of engineering principles and practices. Excellent communication and presentation skills. Familiarity with Agile methodologies and ITIL; ITIL certification is a plus. Ability to work effectively with technical and business stakeholders to meet end user requirements. Relevant ServiceNow certification is desirable. Exposure to California state agencies and Federal and State programs. Ability to identify organizational inefficiencies and drive improvements in technical infrastructure. Proficiency in creating high-level business models and implementing effective organizational governance structures. Keywords: information technology green card Senior ServiceNowITIL Specialist || CA (Need local) [email protected] |
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| Thu Oct 03 22:18:00 UTC 2024 |