Home

Urgent Hiring for Genesys PureEngage at Malvern, Pennsylvania, USA
Email: [email protected]
Position: Genesys PureEngage

Location: Malvern, PA

Job Description:

         Genesys PureEngage, Genesys Framework, IVR

Job Description:

         Genesys PureEngage, Genesys Framework, PureCloud, email, Chat, IVR, NICE, Nexidia, Genesys Cloud Voice, Chat & Email System, Design Knowledge, Banking experience, Good Communication skills.

Desirable Skills:

         PureEngage: Providing L2 Support for Genesys PureEngage Connect Applications.Genesys PureCloud: Created and configured all the required fields like Queues, Skills, Data actions, Data tables, Wrap-up codes, Schedules, and Policies for recordings.Implementation and support of inbound/outbound interaction management solutions for different customers. Monitoring the complete Genesys Infrastructure, Support, maintain, and test CTI Genesys Call Routing. Performing Health Checks of Genesys Applications. Genesys contact center application support during Server patching and database activity. Creating Route Point, DNs, ACD ID, Persons, VQ, GQ, etc. in CME.Analyzing T-Server / SIP Server logs for troubleshooting, URS logs for the call flow and troubleshooting. Loading and Releasing Strategy from the Route Point as per the Change Request. Supporting and maintaining Genesys contact center software. Provide technical support on planned patching activities for Windows and Linux environments.

--

Keywords: information technology Idaho Pennsylvania
Urgent Hiring for Genesys PureEngage
[email protected]
[email protected]
View all
Fri Oct 04 20:37:00 UTC 2024

To remove this job post send "job_kill 1814065" as subject from [email protected] to [email protected]. Do not write anything extra in the subject line as this is a automatic system which will not work otherwise.


Your reply to [email protected] -
To       

Subject   
Message -

Your email id:

Captcha Image:
Captcha Code:


Pages not loading, taking too much time to load, server timeout or unavailable, or any other issues please contact admin at [email protected]
Time Taken: 9

Location: Malvern, Pennsylvania