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Microsoft Dynamics 365 Functional Consultant)_NYC, NY_Contract at NYC, New York, USA
Email: [email protected]
From:

Abhishek Choudhary,

Appian Infotech

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Job Title: Microsoft Dynamics 365 Functional Consultant)

Location: NYC, NY

Duration: Long Term Contract

Roles and Responsibilities

  Lead functional workshops with customers, document requirements, and design appropriate solutions

  Work with the Education Team to deliver and create super users and end users training, as needed

  Help customers define and document processes when there are no processes in place

  Assist technical consultants with architecting D365 CRM or xRM system, related customizations, and reports to model the clients organizational processes

  Create and lead on functional and solution design and specification documents

  Create detailed project scope documents for the customer, which includes both estimates for the tasks that will be completed and the project schedule in Microsoft Project

  Interact with project and program managers to manage, report and mitigate risks and issues

  Lead and deliver internal sessions on best practices and new functionality and features

  Advise customers on best practices for CRM processes and user interface components

  Work effectively with the sales team on delivering tender response documents, estimates and customer demonstrations

Qualifications and Skills

  3+ years of Dynamics 365/Dynamics CRM

  
Omni-Channel and Contact Center experience is a plus

  Exposure to/knowledge of Dynamics 365 F&O is a plus

  Ability to balance short-term demands while maintaining the long-term vision needed to guide a customer through the implementation process

  Ability to lead functional teams within multiple projects with both onshore and offshore resources

  Hands-on experience with multi-phase, global, enterprise-wide Dynamics 365 enterprise with focus on presales/business development as well as engagement delivery

  Industry leading breadth knowledge of subject area and have demonstrated analysis and communication skills connecting technology and business problems

  Ability to act as a lead and able to demonstrate clear approach to methodology as well as functional capabilities

  Excellent communicator with ability to operate within cross functional team

  Ability to work with junior team members both in a project and practice context

  Expected to be flexible with time and capable of working in a process-oriented environment

  Extensive professional experience within an IT consultancy environment

  Extensive hands-on experience as either a CE functional lead and/or CE senior functional consultant

  At least 8 end-to-end full life cycle implementations of Dynamics 365

  Experience with SharePoint integration with CRM

  Exposure to Azure DevOps or other similar enterprise planning and delivery tools

  Excellent client facing skills e.g. verbal, client demonstrations, deliver training at all levels of within an organization

  Advanced use of Microsoft Project, Excel, Word, Azure DevOps, SharePoint, and Visio

  Ability to work on Agile/Waterfall project delivery

  Excellent understanding of Microsoft PowerAutomate, PowerApps, CDM, and PowerBI

  CRM Certifications required

Email
- abhishek.c
@appianinfotech.com

Keywords: cprogramm information technology container edition New York
Microsoft Dynamics 365 Functional Consultant)_NYC, NY_Contract
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Fri Oct 04 22:14:00 UTC 2024

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