| D365 CRM Functional Consultant (D365 CE OOTB Configuration), Remote | HCL at Remote, Remote, USA |
| Email: [email protected] |
| Hi, I am Nikhila Gujjarlamudi, hope you are doing great! I have a position with one of our clients which might fit you or your consultant. Please let me know to proceed further. FYI Below is the requirement: Role: D365 CRM Functional Consultant (D365 CE OOTB Configuration) Location:Remote Experience: 12+ Years Implementation: HCL Rate: $65/Hr on C2C | Only US Citizens | LinkedIn** D365 CRM Functional Consultant - Citizens Preferred. Must have very good communication skills. Exposure to Customer Engagement (CE) sales module is a must. They should have some experience with Omni Channel and Contact Center. This is a senior role, a minimum relevant experience is 12 years. Microsoft Dynamics 365 Functional Consultant to join their team. The D365 Functional Consultant is responsible for all aspects of the functional workstream. They will be comfortable leading customer facing functional workshops, teams of functional consultants, interacting with technical workstreams and business analysts. They will have expert level knowledge on the out of the box features and functionality and be a champion of delivering against requirements using code-free solutions. They will stay up to date on the latest functionality Dynamics, Azure, Data & AI, O365 and help mentor team members both in a project and practice context. They must possess excellent consultancy and strong communication skills, capable of dealing with difficult stakeholders and have exposure to all aspects of the project lifecycle, from project inception and requirements gathering, to implementation and adherence to best practice, all the way through to testing, training and support, comfortable in any of these roles and the challenges they produce. Roles and Responsibilities: Lead functional workshops with customers, document requirements, and design appropriate solutions Work with the Education Team to deliver and create super users and end users training, as needed Help customers define and document processes when there are no processes in place Assist technical consultants with architecting D365 CRM or xRM system, related customizations, and reports to model the clients organizational processes Create and lead on functional and solution design and specification documents Create detailed project scope documents for the customer, which includes both estimates for the tasks that will be completed and the project schedule in Microsoft Project Interact with project and program managers to manage, report and mitigate risks and issues Lead and deliver internal sessions on best practices and new functionality and features Advise customers on best practices for CRM processes and user interface components Work effectively with the sales team on delivering tender response documents, estimates and customer demonstrations Qualifications and Skills: 5+ years of Dynamics 365/Dynamics CRM Omni-Channel and Contact Center experience Exposure to/knowledge of Dynamics 365 F&O Ability to balance short-term demands while maintaining the long-term vision needed to guide a customer through the implementation process Ability to lead functional teams within multiple projects with both onshore and offshore resources Hands-on experience with multi-phase, global, enterprise-wide Dynamics 365 enterprise with focus on presales/business development as well as engagement delivery Industry leading breadth knowledge of subject area and have demonstrated analysis and communication skills connecting technology and business problems Ability to act as a lead and able to demonstrate clear approach to methodology as well as functional capabilities Excellent communicator with ability to operate within cross functional team Expected to be flexible with time and capable of working in a process-oriented environment Extensive professional experience within an IT consultancy environment Extensive hands-on experience as either a CE functional lead and/or CE senior functional consultant At least 8 end-to-end full life cycle implementations of Dynamics 365 Experience with SharePoint integration with CRM Exposure to Azure DevOps or other similar enterprise planning and delivery tools Excellent client facing skills e.g. verbal, client demonstrations, deliver training at all levels of within an organization Advanced use of Microsoft Project, Excel, Word, Azure DevOps, SharePoint, and Visio Ability to work on Agile/Waterfall project delivery Excellent understanding of Microsoft PowerAutomate, PowerApps, CDM, and PowerBI CRM Certifications required Until the consultant is technically strong we do not have any visa restrictions, but we need the below mandatory check lists: Valid photo id Valid visa copy Updated LinkedIn profile Thanks & Regards Nikhila Gujjarlamudi IT SYNTAX INC Direct: +1 469-639-0233 E-mail: [email protected] www.ITsyntax.com Keywords: artificial intelligence access management information technology container edition Idaho D365 CRM Functional Consultant (D365 CE OOTB Configuration), Remote | HCL [email protected] |
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| Mon Oct 07 21:32:00 UTC 2024 |