| Voice Architect - REMOTE - No H1b, OPT, and CPT at Remote, Remote, USA |
| Email: [email protected] |
| From: shaik mohammed, www.abidisolutions.com [email protected] Reply to: [email protected] Job Title: Voice Architect Location: Rochester Hills, MI (REMOTE) Visa: all visa is workable except H1b, OPT, and CPT (No H1b, OPT, and CPT) Duties : External the Voice Architect is responsible for day to day operations for the HFHS voice network. Duties also include the development of the department staff in areas such as support, process (ITIL and Change Control) and software tools. The HFHS voice network consists of data centre hosted applications, multiple advanced contact centres, and 30,000 voice terminals distributed over 70 networked locations across south-eastern Michigan. The daily focus of the position includes supervision and support of department personal as well as coordination with other IT departments of Henry Ford Health System. The position requires awareness of systems supported by the department as well as current and future projects and how they will interface and impact HFHS Skills : Minimum five (5) years of experience with voice teams and solutions. Minimum five (5) years of experience with complex multi-site VoIP networks. Five (5) years of experience in a multi-vendor voice and data environment consisting of hardware and software from Siemens/Unify, Cisco, and Avaya. Five (5) years of experience supporting complex environments, using tools such as, Orion Solar Winds, Oasis, Comview and Impact Technologies for performance optimization and capacity planning. Five (5) years of experience working with Spectralink, ASCOM or similar technologies for wireless communications, preferably in a healthcare environment. Ten (10) years of experience Voice Mail and Unified Messaging systems, preferably the Unify Xpressions software. The individual must have experience managing the design, implementation and support of advanced voice related systems. The individual must demonstrate mature and effective techniques of translating business requirements into technical solutions. Must be self-directed and have the ability to adapt to sudden changes. Strong interpersonal and conflict management skills. Strong understanding of process flows and implementation roll outs. Strong problem solving and analytical skills. Must be highly collaborative and able to work with different organizations and teams. Capable of working independently and has the ability to effectively communicate with leaders, users and technical colleagues. Excellent verbal, written, and interpersonal communication skills. Ability to work quickly and efficiently under deadline pressure. Ability to handle numerous projects simultaneously. Demonstrated ability to solve complex problems within converged communications infrastructure. Ability to communicate and influence business and technical staff. Keywords: Education: Bachelor's degree in Computer or Management related field or equivalent Health Care IT Voice Network Management experience. CERTIFICATIONS/LICENSURES REQUIRED: Must have ITIL certification and past certification preferred in various voice and related technologies. Relevant industry certifications include Unify/ Siemens, ITIL preferred. Schedule Notes: Must possess the ability to merge systems and migrate between systems Must have prior experience road mapping Must have prior large project experience Will be responsible for setting up and executing the road map for migrating voice infrastructure for the joint venture. ITIL is preferred, not required. Keywords: information technology Michigan Voice Architect - REMOTE - No H1b, OPT, and CPT [email protected] |
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| Tue Oct 08 02:10:00 UTC 2024 |