| Core Network Admin (DDI) at Plano, Texas, USA |
| Email: [email protected] |
| From: Pranith, Tekgence Inc [email protected] Reply to: [email protected] Position: Core Network Admin (DDI) Location: Plano, TX (Hybrid) Exp: 8+years Duration: Long term Job Description: - Review change request forms submitted by customers to validate accuracy and identify issues with implementation. - Collaborate with requestors to refine request forms, when required. - Test change requests in lab, when required. - Implement and validate changes in production. - Provide technical information in support of customer service requests. - Respond, investigate, and troubleshoot monitoring alerts and customer raised incidents. - Troubleshoot DNS, DHCP, IPAM, and NTP related configuration and service issues. - Plan, test in lab, and implement patches in production for DNS, DHCP, IPAM, and NTP infrastructure. - Generate monthly customer facing operational reports. - Train and lead future teammates, when required. - Make recommendations for process and technical improvements. - Work closely and effectively with customers, partners, vendors, and team members to provide exceptional customer service. Education and Experience : - network, systems administration, and DDI Experience. - Strong communication skills written and verbal. - Strong technical documentation skills (Visio, PowerPoint, etc). - Expertise with Linux. - Expertise with ISC BIND. - Expertise with ISC DHCP. - Experience with Active Directory and Microsoft DNS & DHCP. - Recent and strong background with Bluecoat. - Ideally Bluecoat certified. - Working to strong background with Infoblox and Diamond IP. -Ideally Infoblox and/or Diamond IP certified. Keywords: Texas Core Network Admin (DDI) [email protected] |
| [email protected] View all |
| Tue Oct 08 19:01:00 UTC 2024 |