| Help Desk Tech -Onsite-Petersburg at Petersburg, New York, USA |
| Email: [email protected] |
| Hi, Please find the attached JD and do share the relevant profiles: Role : VSU - Help Desk Tech Location : Petersburg 23806 | Onsite Mode of Interview: Both Web Cam and In Person Interview 100% ON SITE 100 % ON SITE FROM DAY 1 (**maybe a minimal fee to contractor for campus parking) Organizational Objective: Provide a centralized reporting and problem resolution facility to support users of Information Technology. 35% Assist the Lead IT Specialist by serving as a technical experts with smart class rooms, academic labs, and multimedia technologies. Assist and advise in the development and implementation of special projects such as instructional technology integrated in the academic learning communities, training videos and documentation, surveys, video conferencing, video and audio presentations. Provide recommendations and specifications for acquisition of computer equipment, software, and related resources and equipment. 25% Install and perform minor repairs to hardware, software, and peripheral equipment, following design or installation specifications. Diagnose computer hardware and software problems. Schedule maintenance and/or repair of IT equipment with vendors. Maintain upgrade and repair records. 15% Ensure that all upgrades to instructional technology hardware and software are implemented in a timely manner, staying current with releases, while maintaining the integrity of the technology environments implemented. Ensure that the technologies are in compliance with the VITA IT Security Standards and University policies and procedures. 15% Assist the Lead IT Specialist in maintaining hardware and software inventories of academic classrooms, smart technologies, computer labs, mobile computing devices, and networking and wireless devices. 5% Provide hands-on training to faculty and staff using a variety of technological software and hardware. 5% Perform other duties as related to the Technology Services and as assigned by Manager of IT Services and/or Chief Information Officer. Expectations are clear, well communicated, and relate to the goals and objectives of the department; Staff receive frequent, constructive feedback, including interim evaluations as appropriate. Staff has the necessary knowledge, skills, and abilities to accomplish goals. The requirements of the performance planning and evaluation system are met and evaluations are completed by established deadlines with proper documentation. Performance issues are addressed and documented as they occur. Skill Required / Desired Amount of Experience Assist the Lead IT Specialist by serving as a technical experts with smart class rooms, academic labs, and multimedia technologies. Assist and advise Required 5 Years Install and perform minor repairs to hardware, software, and peripheral equipment, following design or installation specifications. Required 5 Years Ensure that all upgrades to instructional technology hardware and software are implemented in a timely manner, staying current with releases etc Required 5 Years Assist the Lead IT Specialist in maintaining HW and SW inventories of academic classrooms, smart technologies, computer labs, mobile devices Required 5 Years Perform other duties as related to the Technology Services and as assigned by Manager of IT Services and/or Chief Information Officer. Required 5 Years Thanks & Regards, Pooja Choudhary | Techgene Solutions, LLC. IT Recruiter O: +1-972-580-0247 Ext: 321 | Direct 281.503.4810 E: [email protected] 300 E Royal Lane, Suite 109, Irving, TX 75039 This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender. Views or opinions presented in this email are solely those of the author, except where the sender specifically states them to be the views of Techgene. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email. We respect your privacy, if you do not wish to hear from us please reply with the subject line "Remove". Keywords: information technology Texas Help Desk Tech -Onsite-Petersburg [email protected] |
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| Tue Oct 08 20:48:00 UTC 2024 |