Home

Very Urgent Role for Genesys Tech Lead at Malvern, Pennsylvania, USA
Email: pradeep.sharma@scalable-systems.com
From:

Pradeep,

Scalable Systems

pradeep.sharma@scalable-systems.com

Reply to:   pradeep.sharma@scalable-systems.com

Hi,

Greetings of the day!

I have an urgent requirement below, please go through JD and let me know if you are comfortable or have any profile. Kindly revert me back with your updated resume as well.

Job Title: Genesys Tech Lead

Location: Malvern, PA (Work from Office)

Duration: Long Term Contract

Responsibilities:

PureEngage: Providing L2 Support for Genesys PureEngage Connect Applications.

Genesys PureCloud: Created and configured all the required fields like Queues, Skills, Data actions, Data tables, Wrap-up codes, Schedules, and Policies for recordings.

Implementation and support of inbound/outbound interaction management solutions for different customers.

Monitoring the complete Genesys Infrastructure, Support, maintain, and test CTI Genesys Call Routing. Performing Health Checks of Genesys Applications.

Genesys contact center application support during Server patching and database activity.

Creating Route Point, DNs, ACD ID, Persons, VQ, GQ, etc. in CME.

Analyzing T-Server / SIP Server logs for troubleshooting, URS logs for the call flow and troubleshooting.

Loading and Releasing Strategy from the Route Point as per the Change Request.

Supporting and maintaining Genesys contact center software.

Provide technical support on planned patching activities for Windows and Linux environment.

Thanks & Regards,

Pradeep Sharma

Email: pradeep.sharma@scalable-systems.com 

"Scalable Systems is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other legally protected status."

Keywords: golang Idaho Pennsylvania
Very Urgent Role for Genesys Tech Lead
pradeep.sharma@scalable-systems.com
https://jobs.nvoids.com/job_details.jsp?id=1825851
pradeep.sharma@scalable-systems.com
View All
04:26 PM 09-Oct-24


To remove this job post send "job_kill 1825851" as subject from pradeep.sharma@scalable-systems.com to usjobs@nvoids.com. Do not write anything extra in the subject line as this is a automatic system which will not work otherwise.


Your reply to pradeep.sharma@scalable-systems.com -
To       

Subject   
Message -

Your email id:

Captcha Image:
Captcha Code:


Pages not loading, taking too much time to load, server timeout or unavailable, or any other issues please contact admin at me@nvoids.com


Time Taken: 8

Location: Malvern, Pennsylvania