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Hybrid Sr MS Dynamics CRM Techno/ Functional USC, GC only at Remote, Remote, USA
Email: [email protected]
Client:  
Commonwealth of Virginia VDOT ( Virginia Department of Transportation )

Title: Sr MS Dynamics CRM Techno/ Functional

Length:
12 months and can be extended

Location: 
2 days onsite in Richmond VA days remote ( so if not local will need to
relocate )

Visa: USC, GC only

Interview
: 2 Video interviews

Need Linkedin

Notes:

The VDOT is doing a modernization of their MS Dynamics
Environment and they are looking for a Sr MS Dynamics CRM Techno/
Functional

Need to have 10/10 on Communication because you are
working with the business ( they dont have BAs ) plus doing the
technical work

They said it is a Lead but this person will not be
leading any other consultants, they are just leading their little section

VDOT is looking for a D365 Lead to spearhead the deployment,
customization, and management of Microsoft Dynamics 365 projects especially in
the Customer Engagement (CE) module. This role involves leading the
implementation, and continuous improvement of the CRM system to enhance
business processes. The ideal candidate will have a strong background in
Dynamics 365 CRM solutions, Dataverse, and the ability to translate business
needs into technological solutions.

Responsibilities:

Aid in the requirements gathering, fit-gap analysis, design, configuration,
implementation, testing, and support of D365 solutions.

. Serves as the primary point of contact and subject matter expert for all CRM
development related issues, concerns, and needs.

Expertise in Dynamics 365 Customer Engagement Customer Service and Power
Apps/Automate development.

Design, develop new web components using .NET, SQL, Azure, Power Platform
(Dynamics 365, Power Apps, Power Automate, Dataverse) and C#.

Demonstrated experience in Microsoft Dynamics 365 customization,
configuration, development, deployment, and usage.

Strong experience with troubleshooting and remediation of technical issues
Dynamics 365 issues; document solutions, and work with system administrators
and other IT resources to implement fixes.

Manage entity ownership; manage entity properties; understand system and
custom entities

Implement workflows; identify workflow types; implement dialogs and custom
actions; identify when to use business process flows, workflow dialogs, and
custom actions.

Create business process flows; enable business process flows; work with
steps, stages, and categories; work with multiple entities; use conditional
branching; implement role-driven business process flows.

Strong knowledge of Microsofts licensing model for Dynamics 365 and Power
Platform.

Adhere to best practices when implementing business solutions and
define/refine a governance approach for the platforms use at VDOT.

Develop and disseminate documentation (requirements, recommendations,
technical analysis, etc.) on platform usage.

Prepare mockups/prototypes based on requirements and use knowledge of Power
Platform features/tools to offer solutions that meet business needs.

Function as a liaison between IT and the business units; serve as a point of
contact for issue logging, tracking, and resolution.

Assist customers in discerning between Dynamics 365/PowerApps/Power Automate
and other technology offerings when gathering requirements; identify efficient
solutions and recommend alternatives to meet business needs.

Contribute to improving our processes and policies within the Business
Enablement Services program.

Preferred Experience with DevOps in Power Platform (Power Pipelines/ALM
Accelerator)

 Experience as a D365 Technical Lead

Required 5 Years

Experience with creating and managing of solution using Dynamics 365 CRM
Customer Service.

Required 8 Years

Experience with customization and implementation of Forms, Views, Plug-Ins,
Workflows and BPFs in D365

Required 8 Years

Custom development
experience using .Net, JavaScript and C#

Required 8 Years

Experience with Power Platform and Dataverse

Required 3 Years

Experience with using standard & premium connectors with PowerApps and
Power Automate

Required 3 Years

Experience in SharePoint Online, Microsoft 365 services

Desired 3 Years

Experience with DevOps in Power Platform/D365 Environments

Desired 2 Years

Experience with Data Integrations and Migrations using SSIS Packages

Desired 5 Years

--

Keywords: csharp business analyst information technology container edition green card microsoft Virginia
Hybrid Sr MS Dynamics CRM Techno/ Functional USC, GC only
[email protected]
[email protected]
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Wed Oct 09 19:17:00 UTC 2024

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