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Needed Salesforce Service Cloud Lead in Boston (Onsite) at Boston, Massachusetts, USA
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Anshul,

Nusofttek

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Salesforce Service Cloud Lead

Boston (Hybrid)

6 Months +

10+ years of Customer service technology support / Customer Service center experience

Salesforce Certified Administrator

Salesforce Certified Platform Developer 2

Proven experience driving call center KPIs with technology solutions

7+ years of Salesforce Service Cloud integrations via api and web services

7+ years of Experience with Apex technologies/framework

Salesforce Certified Service Cloud Consultant

Ability to communicate architectural solutions both written and verbally in non-technical language

Experience in an agile environment - attends sprint ceremonies and helps team complete sprint goals

Participates in code reviews

Bachelors degree or higher qualification

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Needed Salesforce Service Cloud Lead in Boston (Onsite)
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Wed Oct 09 20:20:00 UTC 2024

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