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Hybrid Role || Dynamics 365 Lead Sales and Customer Service || Richmond, VA at Richmond, Virginia, USA
Email: [email protected]
Position Title: Dynamics 365 Lead Sales and Customer Service

Location:  Richmond, VA

Position Status: 12-month contract

Schedule: HYBRID

Final Round- (Onsite Interview)

OPEN VISA

Only local candidates

Responsibilities:

Expertise in Dynamics 365 Customer Engagement Dynamics 365 Sales and Customer Service modules.

Demonstrated experience in Microsoft Dynamics 365 customization, configuration, development, deployment, and usage.

Aid in the requirements gathering, fit-gap analysis, design, configuration, implementation, testing, and support of Microsoft Power Platform solutions.

Design, develop new web components using .NET, SQL, Azure, Power Platform (Dynamics 365, Power Apps, Power Automate, Dataverse) and C#.

Strong experience with troubleshooting and remediation of technical issues Dynamics 365 issues; document solutions, and work with system administrators and other IT resources to implement fixes.

Strong knowledge of Microsofts licensing model for Dynamics 365 and Power Platform.

Adhere to best practices when implementing business solutions and define/refine a governance approach for the platforms use at VDOT.

Develop and disseminate documentation (requirements, recommendations, technical analysis, etc.) on platform usage.

Prepare mockups/prototypes based on requirements and use knowledge of Power Platform features/tools to offer solutions that meet business needs.

Function as a liaison between IT and the business units; serve as a point of contact for issue logging, tracking, and resolution.

Assist customers in discerning between Dynamics 365/PowerApps/Power Automate and other technology offerings when gathering requirements; identify efficient solutions and recommend alternatives to meet business
needs.

Contribute to improving our processes and policies within the Business Enablement Services program.

Preferred Experience with DevOps in Power Platform (Power Pipelines/ALM Accelerator).

Other duties as assigned.

Requirements:

8 Years
Experience with creating and managing of solution using Dynamics 365 Sales and Customer Service.  

8 Years
 Experience with customization and implementation of Forms, Views, Plug-Ins, Workflows, and BDFs in D365.      

5 Years
 Experience as a D365 Technical Lead.      

5 Years
 Custom development experience using .Net, JavaScript and C#.

3 Years
 Experience with Power Platform and Dataverse.

3 Years
 Experience with using standard and premium connectors with PowerApps and Power Automate

Best Regards,

Shikha Singh

Technical Recruiter  1Point System LLC

[email protected]


www.1pointsys.com

Number 704-817-0556

115 Stone Village Drive  Suite C  Fort Mill, SC  29708

An E-Verified company | An Equal Opportunity Employer 

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Keywords: csharp information technology South Carolina Virginia
Hybrid Role || Dynamics 365 Lead Sales and Customer Service || Richmond, VA
[email protected]
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Wed Oct 09 21:37:00 UTC 2024

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Location: Richmond, Virginia