Genesys Tech Lead--Malvern, PA (Onsite) at Malvern, Alabama, USA |
Email: [email protected] |
Email from Organization Name Passport Number is Mandatory Hi, Greetings From Ampstek !! We are a Global staffing firm and we are Tier 1 vendor for all requirements and we can close positions immediately. Please review our job opening below and kindly send us the updated resume ASAP along with the details of consultants; Please add [email protected] in your distribution list Role: Genesys Tech Lead Location: Malvern, PA (Onsite) Long-Term Contract. Job Description: Minimum of 10 + years of Genesys framework installation, configuration, Routing Development Experience in Contact Center Solutions (Voice, IVR and Multi-channel) Genesys certification in Routing Experience in developing Routing workflows using Composer. Extensive SCXML troubleshooting. Experience in Orchestration Server Extensive knowledge in GRAT Experience in ECMA scripting Experience in designing, developing and debugging routing solutions implemented using Genesys Orchestration Server, Genesys Rules Engine and URS Working knowledge of Genesys/Cisco Framework, reporting, routing and multi-channel components Ability to architect routing design and development for new solutions that will be implemented for the customer. PureCloud Core Professional (PCP)/PureCloud Genesys Certified Associate (GCA) Interaction Center Handler Developer (ICHD) Good understanding with WFM Clear understanding of reporting (GIM/ICON) schema and impacts to reporting with respect to routing changes. Thanks, and Regards Saurabh Kumar | Sr. Technical Recruiter [email protected] | www.ampstek.com https://www.linkedin.com/in/saurabh-kumar-yadav-518927a8/ Ampstek Global IT Partner See what's happening on our social sites Organization Name | 103 Carnegie Center Drive, Suite 300, | Princeton, NJ 08540 US | Update Profile | Constant Contact Data Notice Keywords: information technology New Jersey Pennsylvania Genesys Tech Lead--Malvern, PA (Onsite) [email protected] |
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Wed Oct 09 23:50:00 UTC 2024 |