| Desktop Support Engineer || Spring House, PA ll Onsite at Spring House, Pennsylvania, USA |
| Email: [email protected] |
| From: Sona Chhabra, SMART IT FRAME [email protected] Reply to: [email protected] Hello, I tried reaching you for below role. Please find the detailed job description and let me know your interest and share me your Resume. Role Desktop Support Engineer Location Spring House, PA (Onsite) Duration: Long Term Job Description Previous Data Center / Computer room operational and technical experience. Working knowledge of how data center facilities infrastructure systems (power, cooling, security, fire-protection) work and operate to support the IT environment. Working knowledge of server / network systems, installation, operation, and maintenance practices. Working knowledge and understanding of network environments and topologies. Working knowledge of IT equipment and inter-connectivity to other subsystems. Good communication skills and prompt follow-up to replies and messages. Ability to communicate using various methods and media with local and remote support teams. Knowledge of IT, Networking, and Data Center infrastructure support terminology Has knowledge / experience in applying IT Operational and Industry best practices. Performed and assisted with incident response, root cause analysis, reporting and CAPA resolutions. Experience with task ticketing system management and fulfillment Experience in local IT asset identification, inventory, documentation, and management processes. Oversight of IT process adherence by local resources, vendors and technicians working in IT spaces. Oversight of onsite teams to ensure orderliness, cleanliness, and accessibility of all onsite IT spaces. Works independently with little to no direct supervision in analysis, design, and implementation of IT system solutions to fulfill business unit requirements. Problem-solving skills to assess and evaluate operational issues that are communicated to appropriate support teams in support of problem resolution. A demonstrated ability to encourage and model positive cross-team partnerships. Experience with Visio, or other CAD type application(s) to create and modify IT Space room and rack diagrams utilizing client provided templates and tool aides. Familiar with the following software applications: MS Word, MS Excel, MS Visio, MS Outlook, MS Teams, Google Chrome; Amazon Web Services (User) Minimum 5 years data center experience College degree in Computer Science or similar Microsoft Certified Systems Engineer (MCSE) or equivalent i.e. HP Accredited Systems Engineer (ASE) Data Center operational or technical certifications Network operational or technical certifications Keywords: information technology hewlett packard microsoft Pennsylvania Desktop Support Engineer || Spring House, PA ll Onsite [email protected] |
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| Mon Oct 14 22:11:00 UTC 2024 |