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Urgent role - Nice Contact Center Developer - 100% Remote (Client is in NY) at Center, Colorado, USA
Email: [email protected]
Hi,

I hope this email finds you well.

My name is Kamal, and I am a Technical Recruiter from Empower Professionals Inc. I came across your profile and wanted to reach out regarding a "
Nice Contact Center Developer" role with one of our clients based in
100% Remote (Client is in NY). Please let me know if you are available in the job market and interested in this role (see job description below) - if so, we can connect and speak further.

I would need your updated resume to proceed and can give you a call as soon as I have it.

Role: Nice Contact Center Developer

Locations: 100% Remote (Client is in NY)

Duration: 12+ Months Contract

Job Description:

Lead technical resources for NICE CXone implementations

Create technical documentation for detailed designs as per the business requirements.

Ownership and responsibility for E2E design of the CCaaS architecture including, Routing strategy, ACD and IVR design, API and data integrations and AI Solutions

Design and maintain reusable code libraries.

Advise on testing strategy and provide input into test plans.

Responsible for estimating and overseeing technical efforts for all phases of the project.

Must Have Skills:

10 or more years experience in building and managing Contact Center tech stack

5 or more years of E2E experience in designing and building NICE CXone platforms

Experience in migrating from on-prem contact Center platforms to CCaaS platforms

Experience with enterprise level CCaaS architecture

Experience with Cloud Network infrastructure

Thanks & Regards

Kamal Singh Savaner

Empower Professionals

F [email protected]

100 Franklin Square Drive Suite 104 | Somerset, NJ 08873

LinkedIn : https://www.linkedin.com/in/kamal-singh-savaner-a4556112b/

www.empowerprofessionals.com

Certified NJ and NY Minority Business Enterprise (NMSDC)

Kamal Singh Savaner

Empower Professionals 100 Franklin Square Drive Suite 104 | Somerset, NJ 08873,
Somerset,
NJ
08873

Keywords: artificial intelligence access management information technology New Jersey New York
Urgent role - Nice Contact Center Developer - 100% Remote (Client is in NY)
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Mon Oct 14 23:04:00 UTC 2024

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