NICE CXone Developer - Remote at Remote, Remote, USA |
Email: [email protected] |
From: Justin Davis, GAC Solutions [email protected] Reply to: [email protected] Hi, I hope you're doing well! Role Name: Nice Developer Location: Remote - NY 6-12 months JOB DESCRIPTION: Lead technical resources for NICE CXone implementations Create technical documentation for detailed designs as per the business requirements. Ownership and responsibility for E2E design of the CCaaS architecture including, Routing strategy, ACD and IVR design, API and data integrations and AI Solutions Design and maintain reusable code libraries. Advise on testing strategy and provide input into test plans. Responsible for estimating and overseeing technical efforts for all phases of the project. Must Have Skills: 10 or more years experience in building and managing Contact Center tech stack 5 or more years of E2E experience in designing and building NICE CXone platforms Experience in migrating from on-prem contact center platforms to CcaaS platforms Experience with enterprise level CCaaS architecture Experience with Cloud Network infrastructure Thanks, Justin Davis Sr Technical Recruiter E: [email protected] Keywords: artificial intelligence New York NICE CXone Developer - Remote [email protected] |
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Tue Oct 15 01:34:00 UTC 2024 |