UX Researcher - PayPal - San Jose, CA or NYC Hybrid - 3 Days Onsite (NO H1b Candidates) at NYC, New York, USA |
Email: [email protected] |
Greetings of the day Role : UX Researcher Client: PayPal Location: Located San Jose, CA or NYC Hybrid - 3 Days Onsite Estimated start date: ASAP Estimated end date: 3/31/2025 Pay rate max: $70 c2c What You Need to Bring: Bachelors +4-5 years and/orMasters Degree+3-4 years in the study of user experience, design,researchor related fields; for example, Design, Information Architecture, Human Factors/HCI, Psychology, Cognitive or Social SciencesOR alternative equivalent project/portfolio experience. Experience across digital products and platforms, financial servicesand/or ecommerce expertise is an advantage. Experience with a variety of research methods and approaches in remote, field, and lab settings: card sort, tree test, diary study, in-depth interview, unmoderated and moderated usability, concept testing. Story Behind the Need Team & Key Projects Team: UX Research Team Consumer, Paypal consumer app At PayPal, UX Researchers influence teams to make customer-centric decisions across the product development lifecycle. This includes early research to understand customer needs and problems, and continues through design definition and prototyping, to post-launch research that informs future iterations. Our studies employ a variety of qualitative or mixed methods research approaches; card sorting, tree tests, diary studies, surveys, interviews, unmoderated and moderated usabilitytestingand concept evaluations. We start by asking the right questions and end with targeted deliverables and storytellingthat bring our stakeholders closer to our customers. UX Researchers focus on impact of research and are tireless advocates for our customers. As a UX Researcher you will be the voice of the customer. You will craft research programs that bring team members answers to their most importantquestions, and help to define new research questions and initiatives. You will report to a Senior Manager UX Research and be a member of our diverse Global Experience Design Organization, where we use our design and research skills to inspire and influence across the company. We believe that different perspectives and backgrounds lead to innovation and inclusion in our product designs. We advocate for meaningful and engaging experiences for our diverse global customers. We support each other, learn from challenges, and have fun along the way. The day-to-day: Be a proactive member of a cross-functional product team by identifying research opportunities that inform product and design strategy, scoping project requirements, and clearly communicating your approach. Independently execute research studies from beginning toend:identifythe right research questions, define the participant sample, choose the best methodology, design the study, and execute with attention to detail and quality. Present compelling insights and recommendations to multiple teams and leaders across the organization that drive customer-centric decisions. Have a clear understanding of how various research functions and data sources (e.g. market research, product marketing, analytics, etc.) contribute to the product development lifecycle, and how to integrate them into your own work Act as a vital liaison between design, product management, and marketing teams. Champion the voice of the customer in workshops and design sprints by surfacing relevant findings, pitching research opportunities, and informing the evolution of our product and design strategy Shape our thriving Experience Design community: advocate for user-centric approaches, pilot new workflows, and explore best practices that evolve our craft. Demonstrate a growth mindset by actively seeking feedback, experimenting new approaches, and working to expand your skillset. Reason for Posting: Surge in workload capacity Chance for Extension/Conversion: Y, both Typical Day in the Role Daily Responsibilities See JD Candidate Requirements Top 3 must-have hard skills (gather possible alternative skills & years) Level or yrs. of experience with each skill Stack-ranked by importance 1 Stakeholder management 2 Qualitative and quantitative research skills 3 Excellent presentation skills Nice to Have: See JD Years of Experience: 10+ Years, 5 with a masters Degrees or Certifications: Degree in related field -- Thanks & Regards, Arshad Ali Technical Recruiter. Nascent Global LLC. D: 469-844-7115 Mail id : [email protected] http://nascentglobal.com/ Enabling Digital Transformation 3838 Oak Lawn Avenue Suite 1000 PMB #233 Dallas, TX 75219. https://www.linkedin.com/in/arshad-ali-68729170 -- Keywords: user experience information technology California Idaho Texas UX Researcher - PayPal - San Jose, CA or NYC Hybrid - 3 Days Onsite (NO H1b Candidates) [email protected] |
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Tue Oct 15 19:52:00 UTC 2024 |