Home

UX Researcher - PayPal - San Jose, CA or NYC Hybrid - 3 Days Onsite (NO H1b Candidates) at NYC, New York, USA
Email: [email protected]
Greetings of the day

Role : UX Researcher

Client: PayPal

Location: Located San Jose, CA or NYC Hybrid - 3 Days Onsite

Estimated start date: ASAP

Estimated end date: 3/31/2025

Pay rate max: $70 c2c

What You Need to Bring:

Bachelors +4-5 years and/orMasters Degree+3-4 years in the study of user experience, design,researchor related fields; for example, Design, Information Architecture, Human Factors/HCI, Psychology, Cognitive or Social SciencesOR alternative equivalent project/portfolio experience.

Experience across digital products and platforms, financial servicesand/or ecommerce expertise is an advantage.

Experience with a variety of research methods and approaches in remote, field, and lab settings: card sort, tree test, diary study, in-depth interview, unmoderated and moderated usability, concept testing.

Story Behind the Need Team & Key Projects

Team: UX Research Team Consumer, Paypal consumer app

At PayPal, UX Researchers influence teams to make customer-centric decisions across the product development lifecycle. This includes early research to understand customer needs and problems, and continues through design definition and prototyping, to post-launch research that informs future iterations. Our studies employ a variety of qualitative or mixed methods research approaches; card sorting, tree tests, diary studies, surveys, interviews, unmoderated and moderated usabilitytestingand concept evaluations. We start by asking the right questions and end with targeted deliverables and storytellingthat bring our stakeholders closer to our customers. UX Researchers focus on impact of research and are tireless advocates for our customers. As a UX Researcher you will be the voice of the customer. You will craft research programs that bring team members answers to their most importantquestions, and help to define new research questions and initiatives.

You will report to a Senior Manager UX Research and be a member of our diverse Global Experience Design Organization, where we use our design and research skills to inspire and influence across the company. We believe that different perspectives and backgrounds lead to innovation and inclusion in our product designs. We advocate for meaningful and engaging experiences for our diverse global customers. We support each other, learn from challenges, and have fun along the way.

The day-to-day:

Be a proactive member of a cross-functional product team by identifying research opportunities that inform product and design strategy, scoping project requirements, and clearly communicating your approach.

Independently execute research studies from beginning toend:identifythe right research questions, define the participant sample, choose the best methodology, design the study, and execute with attention to detail and quality.

Present compelling insights and recommendations to multiple teams and leaders across the organization that drive customer-centric decisions.

Have a clear understanding of how various research functions and data sources (e.g. market research, product marketing, analytics, etc.) contribute to the product development lifecycle, and how to integrate them into your own work

Act as a vital liaison between design, product management, and marketing teams.

Champion the voice of the customer in workshops and design sprints by surfacing relevant findings, pitching research opportunities, and informing the evolution of our product and design strategy

Shape our thriving Experience Design community: advocate for user-centric approaches, pilot new workflows, and explore best practices that evolve our craft.

Demonstrate a growth mindset by actively seeking feedback, experimenting new approaches, and working to expand your skillset.

Reason for Posting: Surge in workload capacity

Chance for Extension/Conversion: Y, both

Typical Day in the Role

Daily Responsibilities

See JD

Candidate Requirements

Top 3 must-have hard skills (gather possible alternative skills & years)

Level or yrs. of experience with each skill

Stack-ranked by importance

1 Stakeholder management

2 Qualitative and quantitative research skills

3 Excellent presentation skills

Nice to Have: See JD

Years of Experience: 10+ Years, 5 with a masters

Degrees or Certifications: Degree in related field

--

Thanks & Regards,

Arshad Ali

Technical Recruiter.

Nascent Global LLC.

D: 469-844-7115

Mail id : [email protected]

http://nascentglobal.com/

Enabling Digital Transformation

3838 Oak Lawn Avenue Suite 1000 PMB #233 Dallas, TX 75219.

https://www.linkedin.com/in/arshad-ali-68729170

--

Keywords: user experience information technology California Idaho Texas
UX Researcher - PayPal - San Jose, CA or NYC Hybrid - 3 Days Onsite (NO H1b Candidates)
[email protected]
[email protected]
View all
Tue Oct 15 19:52:00 UTC 2024

To remove this job post send "job_kill 1842480" as subject from [email protected] to [email protected]. Do not write anything extra in the subject line as this is a automatic system which will not work otherwise.


Your reply to [email protected] -
To       

Subject   
Message -

Your email id:

Captcha Image:
Captcha Code:


Pages not loading, taking too much time to load, server timeout or unavailable, or any other issues please contact admin at [email protected]
Time Taken: 48

Location: San Jose, California