SAAS L2 Support Engineer ll Orlando , FL ll Onsite at Orlando, Florida, USA |
Email: [email protected] |
From: Sona Chhabra, SMART IT FRAME [email protected] Reply to: [email protected] Hello, I tried reaching you for below role. Please find the detailed job description and let me know your interest. Job Title- SAAS L2 Support Engineer Location Orlando , FL - Onsite Duration- 12+ Months Job Description: Responsibilities Provide technical expertise to streamline IT Service Management processes. Conduct detailed log analysis to identify and resolve system issues efficiently. Implement PL/SQL scripts to automate data processing tasks. Collaborate with cross-functional teams to integrate financial data into various business systems. Ensure data accuracy and integrity through rigorous testing and validation procedures. Develop and deliver comprehensive reports and visualizations to stakeholders. Monitor system performance and implement improvements to enhance efficiency. Provide training and support to team members on SAAS tools and techniques. Collaborate with vendor to resolve technical and data integrity issues. Contribute to the continuous improvement of L2 support processes. Top Skills Required: Knowledge in SAAS products like OFSLL, Salesforce etc Programming skills in Languages like Java, Apex etc. Domain knowledge in Timeshare (T&H). Working knowledge in MoveIT tool. Years of Experience: 5 Years Programming. 5 Years OFSLL or SAAS products. 2 Years domain knowledge Keywords: information technology procedural language Florida SAAS L2 Support Engineer ll Orlando , FL ll Onsite [email protected] |
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Wed Oct 16 01:30:00 UTC 2024 |