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L3 Helpdesk Support Engineer || Lexington Ave, NYC || Onsite || Try to be Local at Lexington, Massachusetts, USA
Email: [email protected]
From:

Roopesh Sharma,

VIZON INC

[email protected]

Reply to: [email protected]

Hello,

Hope you are doing great.

Please response me on my official email - [email protected]

Job Title: L3 Helpdesk Support Engineer

Location: . 5 days on-site, 45 Lexington Ave, NYC.

Visa: USC/GC only.

Solid communication skills.

Requirements:

- Bachelor's degree in Computer Science, Information Technology, or a related field.

Basic Active Directory

Create and administer user accounts

Add and remove groups for users and computers

Desktop app troubleshooting

Adobe

Issues printing/opening/editing pdfs

Microsoft M365

Create and manage distribution lists access

Manage quota size

Troubleshoot issues with Excel/Word/Outlook/Powerpoint

Web browsers

Chrome, Firefox, Edge

Internal applications

Hardware

Build, image and profile new pcs/laptops

Set up Zoom meetings/VCs in conference rooms

Cisco Spark Kits

Change printer toners

Clear printer jams

Troubleshoot and support Apple iPhone issues

Troubleshoot scanning issues with Fujitsu and Konica scanners

Perform moves and pc/monitor swaps as needed

Cisco Phone support

Add/remove lines on user phones

Configure new user profiles

Support Remote Users

Troubleshoot users remote access issues

RDP and VPN issues

Big-Edge F5 VPN

Keywords: ffive green card
L3 Helpdesk Support Engineer || Lexington Ave, NYC || Onsite || Try to be Local
[email protected]
[email protected]
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Wed Oct 16 03:28:00 UTC 2024

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