| Hiring for Incident Management || San Jose, CA at San Jose, California, USA |
| Email: [email protected] |
| Role:- Incident Management Location-San Jose, CA (Onsite) Client:- TCS || Confidential JD:- Experience as Incident Manager able to quickly and efficiently and minimizing the impact on business operations. Ensure timely escalation and resolution of incident while adhering to SLAs. Drive root cause analysis and corrective action procedures for high-impact incidents. Ensure continuous communication with key stakeholders and prepare incident reports and deliver post-mortem analyses. Mentor and coach Juniors and inspect the Incident report regularly and identify the area of improvements and apply best practices. Partner with change management team to ensure the application/product availability. -- Keywords: information technology California Hiring for Incident Management || San Jose, CA [email protected] |
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| Wed Oct 16 18:56:00 UTC 2024 |