| ServiceNow Developer - Lead (Hybrid) at Atlanta, Georgia, USA |
| Email: [email protected] |
| From: Sameer, GSK Solutions Inc [email protected] Reply to: [email protected] Job Title: ServiceNow Developer / Lead (Hybrid) Location: Atlanta, GA Rate: $65/hr on C2C Duration: 18+ Months Interview Type: Webcam Description: Our client is seeking a qualified professional ServiceNow Platform Developer. The ideal candidate should have the extensive technical experience and background allowing him or her to contribute advanced development skills to drive platform governance, and strategic planning. In addition, this range of support includes, but is not limited to, CMDB, Discovery, Service Mapping, Asset Management maturity, Service Catalog and Service Portal Development, ITSM module enhancements, application integrations, upgrades, quality assurance, development team oversight, and day to day production support. The selected candidate will be expected to cover a 24x7x365 shop as part of a scheduled rotation with other team members. This candidate will be expected to work onsite 3 days per week and work remotely 2 days per week. Primary Responsibilities: Provides consultative technical leadership to the platform team, management, and senior leadership. Takes ownership of high level / complex business requirements and works them to completion. Provides enterprise-wide technical architecture and implementation strategy to ensure the correct technical solutions are used when delivering business solutions to reduce technical debt and best fit for purpose use of the product. Works closely with enterprise architecture team and platform product owner to ensure alignment with business needs and clients architecture practices. Drives standards and best practices for development and platform management to ensure the ongoing health of the platform. Participates in process development workshops and requirements gathering activities. Provides peer review of configuration and development efforts to ensure compliance with standards. Ensure all work adheres to the processes, policies and best practices for development and the platform for client and ServiceNow. Demonstrates a strong background in designing platform governance, ensuring development team alignment, and ensuring that priority demands are effectively executed, alongside the development team, product owner, and SCRUM master. Assists and directly contributes to the design, development, and maintenance of all application features and functions, including but not limited to ITSM, ITOM, HAM, Automation Engine, Security Operations Vulnerability Management, SPM, 3rd party and vendor provided store applications. Work with platform engineers to create and maintain effective Release Management practices ensuring separation of duties and traceability. Apply extensive experience administrating the ServiceNow platform to configure, customize, and develop solutions on the platform utilizing the latest technical capabilities that are supported and eliminating use of deprecated capabilities. Work with platform engineers to ensuring the health of the platform including security, manageability, upgradeability, and user experience. Provide support for ServiceNow upgrades, patching, and new releases ensuring all skips and customizations unchanged are review with each patch and upgrade reverting back to out of the box code / configuration where possible if a customization is no longer required or is now addressed with out of the box configuration. Enhance existing out of box and customized platform and portal features and capabilities, including scoped applications and external application integrations. Create, configure, and maintain integration endpoints using various authentication methods and maintain ongoing knowledge of available integrations with 3rd party tools. Resolve technical escalations, including responding to defects, incidents, and service impacting issues. Display excellent written, oral, instructional, and interpersonal skills with focused motivation and a positive attitude. Ability to manage and lead the development work of 3rd parties working in the ServiceNow platform. Mentor and share technical knowledge with service management team. Required Education: 4-yr College Degree, preferably in Information Technology Technical Skills Preferred: ServiceNow Vancouver or higher Agile (SCRUM) Development Methodology Jira and/or ServiceNow Agile SDLC Methodology ITIL v4 Foundations Experience with programming languages, i.e., Javascript, XML, HTML, CSS, Angular, REST Knowledge of ServiceNow platform capabilities and features (ServiceNow) Strategic Portfolio Management (ServiceNow) Performance Analytics (ServiceNow) HAMPro & SAM (ServiceNow) SecOps and IRM (ServiceNow) Cloud Provisioning and Governance Knowledge of industry-leading Event Management tools Soft Skills Preferred: Interface with technical and non-technical support specialists regarding problem determination and resolution Leverage public speaking skills to deliver presentations and lead discussions and presentations Display high adaptability to continuous changes of objectives and priorities Effective time management that allows efficient scheduling for the entire development process to ensure on time deliveries, and hold development team members accountable to deliverables Experience preferred: 5+ years of experience supporting and implementing ServiceNow in a large I.T. environment 3+ years of experience supporting, optimizing and maturing both service management, CMDB, and Asset Management practices Preferred Certifications: CAMP, CSAM, CITAM, or CHAMP certification from IAITAM CMDB/Discovery/Service Mapping Fundamentals ServiceNow Certified Admin, Developer, or Implementation Specialist Certified ITIL Professional Keywords: Georgia ServiceNow Developer - Lead (Hybrid) [email protected] |
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| Wed Oct 16 22:08:00 UTC 2024 |