| Incident Manager at Remote, Remote, USA |
| Email: [email protected] |
| From: Divya, Teamware Solutions [email protected] Reply to: [email protected] Role: Incident Manager Location: San Jose, CA Experience: 8 to 10 Years Visa: H1b Passport: Mandatory Role Description: Experience as Incident Manager able to quickly and efficiently and minimizing the impact on business operations. Ensure timely escalation and resolution of incident while adhering to SLAs. Drive root cause analysis and corrective action procedures for high-impact incidents. Ensure continuous communication with key stakeholders and prepare incident reports and deliver post-mortem analyses. Mentor and coach Juniors and inspect the Incident report regularly and identify the area of improvements and apply best practices. Partner with change management team to ensure the application/product availability. Competencies: Incident Management Keywords: California Incident Manager [email protected] |
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| Wed Oct 16 23:50:00 UTC 2024 |