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Urgent Opening--Contact Center Agent Desktop---Chicago IL(Onsite) at Chicago, Illinois, USA
Email: [email protected]
Job Title: Contact Center Agent Desktop Consultant

Work Location: Chicago IL

Duration: Long Term Contract

Job Description :

Agent Desktop Architecture

Contact Center

AI

Detailed Job Description

Min experience of 6+ yrs in Contact center Agent desktop development/ Architectural role.

Clear understanding on Agent desktop development, contact center applications, Integration with various systems and databases.

Identify the needs of the organization and build the system specification

Assess the requirements of huge systems and divide them into smaller, more manageable components.

Design and develop the framework of technological systems, then consult with the client on them.

Inform software designers and developers on system requirements, explain system structure to them, and support them throughout the assembly process.

Choose appropriate software and hardware and offer integration techniques.

Manage and guide teams in the creation and implementation of assigned programs.

Assist with the resolution of technical issues when they arise.

Do testing methods to ensure that systems are functioning properly.

Ascertain that systems meet quality standards and processes.

Collaborate with senior IT staff to develop strategies for the organization's future IT needs.

Thanks

Rakesh Pathak | Senior Technical Recruiter

Phone: 609-360-2642

[email protected]| www.ampstek.com

https://www.linkedin.com/in/rakesh-kumar-pathak-00b039167/

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Keywords: artificial intelligence information technology Illinois
Urgent Opening--Contact Center Agent Desktop---Chicago IL(Onsite)
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Thu Oct 17 00:18:00 UTC 2024

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Location: Chicago, Illinois