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Azure SQL Database Support Engineer LOCATION NC;TX;WA;ND at Remote, Remote, USA
Email: [email protected]
Azure SQL Database Support Engineer

Location :
Charlotte, NC,  Dallas TX, Redmond WA, and Fargo ND (if really strong profile can consider remote) Need candidate from these states

Visa : NO H1/CPT/ GC EAD With Back Copy)

Need candidate with Japanese language fluency

Required Qualifications:

At least 3 years of experience in customer-facing or support role in any of the following: technical escalation support, product support, developer support, IT DevOps, IT Admin/support, Systems Development, or Consulting or IT/Network Operations.

Superior problem solving and troubleshooting skills, an ability to use various data collection tools and methodologies to analyze problems and develop solutions.

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Technical Skills:

Microsoft Azure SQL Server DB skills

Familiarity with database queries

Knowledge of database design, best practices, and theories.

Ability to work with data architects and other IT specialists to set up, maintain and monitor data networks.

Knowledge of database structure languages.

Ensure high levels of performance, availability, sustainability, and security.

Analyze, solve, and correct issues in real time.

Familiarity with development: tools, language, process, methods, troubleshooting.

Microsoft Azure Platform:

Experience with Cloud Computing & Solutions

Microsoft Azure architecture and its components (Fabric, Compute, Storage, RDOS, Management Portal)

Have knowledge and skills for secondary tools such as Microsoft Azure, SQL data warehouse, Visual Studio, Power BI etc.

Development/Coding:

Escalation Engineers are not expected to write product code; however, they should be able to apply their code skills and understanding towards efficiently resolving support issues as appropriate.

Proficient understanding of code versioning tools such as {{Git / Mercurial / SV

Experience with C#, .NET, PowerShell, CLI, Microsoft Azure, T-SQL

Preferred Qualifications:

Experience in a Tier 2/3 environment is preferred.

Service engineering and/or DevOps experience at internet scale involving user data and/or software development for an enterprise level product.

BS in Computer Science or Engineering or equivalent industry experience commensurate with job expectations is preferred.
Soft Skills:

Passion for technology and customer supportability

Leadership - handle technically challenging and politically hot customer situations

Strong communications skills - excellent spoken and written English communication skills and the ability to present complex technical issues clearly and concisely to a general audience.

Ability to drive meetings and discussions remotely with authority. 

Ability to develop and nurture relationships over long distances and remote technologies like Teams.

Ability to partner within virtual teams and execute multiple technical initiatives simultaneously.

Ability to work collaboratively with the Engineering teams to drive architectural changes to improve stability of environments.

Ability to prioritize core role responsibilities vs. other work requests received. 

Logical and critical thinking

Ability to deal with ambiguity under continual deadline constraints.

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Keywords: csharp business intelligence database information technology green card North Carolina North Dakota Texas Washington
Azure SQL Database Support Engineer LOCATION NC;TX;WA;ND
[email protected]
[email protected]
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Thu Oct 17 01:26:00 UTC 2024

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Location: Charlotte, North Carolina