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L3 Helpdesk Support Engineer at Remote, Remote, USA
Email: [email protected]
From:

Kuldeep Sharma,

VizonInc

[email protected]

Reply to: [email protected]

Job Description - L3 Helpdesk Support EngineerUSC/GC only.
. 5 days on-site, 45 Lexington Ave, NYC. Solid communication skills.Requirements:

- Bachelor's degree in Computer Science, Information Technology, or a related field.

Basic Active Directory
Create and administer user accounts
Add and remove groups for users and computers
Desktop app troubleshooting
Adobe
Issues printing/opening/editing pdfs
Microsoft M365
Create and manage distribution lists access
Manage quota size
Troubleshoot issues with Excel/Word/Outlook/Powerpoint
Web browsers
Chrome, Firefox, Edge
Internal applications
Hardware
Build, image and profile new pcs/laptops
Set up Zoom meetings/VCs in conference rooms
Cisco Spark Kits
Change printer toners
Clear printer jams
Troubleshoot and support Apple iPhone issues
Troubleshoot scanning issues with Fujitsu and Konica scanners
Perform moves and pc/monitor swaps as needed
Cisco Phone support
Add/remove lines on user phones
Configure new user profiles
Support Remote Users
Troubleshoot users remote access issues
RDP and VPN issues
Big-Edge F5 VPN

Keywords: ffive green card
L3 Helpdesk Support Engineer
[email protected]
[email protected]
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Thu Oct 17 18:36:00 UTC 2024

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