L3 Helpdesk Support Engineer at Remote, Remote, USA |
Email: [email protected] |
From: Kuldeep Sharma, VizonInc [email protected] Reply to: [email protected] Job Description - L3 Helpdesk Support EngineerUSC/GC only. . 5 days on-site, 45 Lexington Ave, NYC. Solid communication skills.Requirements: - Bachelor's degree in Computer Science, Information Technology, or a related field. Basic Active Directory Create and administer user accounts Add and remove groups for users and computers Desktop app troubleshooting Adobe Issues printing/opening/editing pdfs Microsoft M365 Create and manage distribution lists access Manage quota size Troubleshoot issues with Excel/Word/Outlook/Powerpoint Web browsers Chrome, Firefox, Edge Internal applications Hardware Build, image and profile new pcs/laptops Set up Zoom meetings/VCs in conference rooms Cisco Spark Kits Change printer toners Clear printer jams Troubleshoot and support Apple iPhone issues Troubleshoot scanning issues with Fujitsu and Konica scanners Perform moves and pc/monitor swaps as needed Cisco Phone support Add/remove lines on user phones Configure new user profiles Support Remote Users Troubleshoot users remote access issues RDP and VPN issues Big-Edge F5 VPN Keywords: ffive green card L3 Helpdesk Support Engineer [email protected] |
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Thu Oct 17 18:36:00 UTC 2024 |