| Genesys Developer - Malvern, PA (Day 1 Onsite) at Malvern, Pennsylvania, USA |
| Email: [email protected] |
| From: Laxmi Kumari, Smart IT Frame [email protected] Reply to: [email protected] Dear Vendor, Please help me with some appropriate profiles for the below closable job position. Role: Genesys Developer Location: Malvern, PA (Day 1 Onsite) Duration: Long Term Job Description: Pure Engage: Providing L2 Support for Genesys Pure Engage Connect Applications. Genesys Pure Cloud: Created and configured all the required fields like Queues, Skills, Data actions, Data tables, Wrap-up codes, Schedules, and Policies for recordings. Implementation and support of inbound/outbound interaction management solutions for different customers. Monitoring the complete Genesys Infrastructure, Support, maintain, and test CTI Genesys Call Routing. Performing Health Checks of Genesys Applications. Genesys contact center application support during Server patching and database activity. Creating Route Point, DNs, ACD ID, Persons, VQ, GQ, etc. in CME. Analyzing T-Server / SIP Server logs for troubleshooting, URS logs for the call flow and troubleshooting. Loading and Releasing Strategy from the Route Point as per the Change Request. Supporting and maintaining Genesys contact center software. Provide technical support on planned patching activities for Windows and Linux environment. Thanks and Regards Laxmi Kumari Talent Acquisition Group Email : [email protected] Smart IT Frame LLC. Keywords: information technology Idaho Pennsylvania Genesys Developer - Malvern, PA (Day 1 Onsite) [email protected] |
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| Thu Oct 17 19:23:00 UTC 2024 |