| We do have openings for Amazon Connect Architect - Wilmington DE / Jersey City, NJ - (Day 01 Onsite) - Hybrid at Wilmington, Delaware, USA |
| Email: [email protected] |
| Hello professionals, We do have openings for Amazon Connect Architect - Wilmington DE / Jersey City, NJ - (Day 01 Onsite) - Hybrid EXP: 14+ Share the suitable Profile Job Description: The role also involves designing and implementing enterprise-class security, network, and systems management solutions while continually optimizing stack and infrastructure for cost efficiency, performance, availability, and security. Migrate, Modernize and deploy customer call centers to the Amazon Connect platform Architect and design third party integrations with Amazon Connect Develop feature functionality for Amazon Connect Work internally to improve and develop products and services related to Call Center as a Service primarily operated by Amazon Connect. You will collaborate with sales teams, leading solutions architects, and engineers in the solutioning and delivery process, focusing on public cloud architectures aligned with industry standards like the AWS Well-Architected Framework. Key responsibilities include discovering, assessing, mobilizing, and executing client migrations, leveraging the latest public cloud service offerings to optimize environments, minimize technical debt, and reduce operating costs. An automation-first approach is pivotal in implementing and maintaining client solutions. Desired qualifications encompass a well-rounded IT Operations background, hands-on experience with AWS Connect, familiarity with various AWS services, and active AWS Associate certifications. Successful candidates will possess a track record of technical consulting, architecture engagements, and managing AWS environments, along with proficiency in Infrastructure as Code (IaC) and configuration management languages. Help in design and implementation of AWS Cloud contact center solutions. Work with customer IT Architecture team to design the end-to-end solution and provide technology guidance. Implementing Genesys Speech Analytics on top of the Genesys Interaction Recording Platform Participate in migration efforts in cloud contact center and provide assistance as the Subject Matter Expert in the migration and deployment of the solutions. Provide cost savings though infrastructure and server consolidation Provide solution optimization and process improvement with unique template IVR and interaction routing Rgds.., Sachin Technical Recruiter- USA North America Operations [email protected] https://www.linkedin.com/in/sachin-s-9426a5216/ -- Keywords: information technology California Delaware New Jersey We do have openings for Amazon Connect Architect - Wilmington DE / Jersey City, NJ - (Day 01 Onsite) - Hybrid [email protected] |
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| Thu Oct 17 20:19:00 UTC 2024 |