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Windows Desktop OS Engineer - Canton MA (Day 1 onsite) at Canton, New York, USA
Email: [email protected]
From:

Pradeep,

Shrive Technologies

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Job Title: Windows Desktop OS Engineer

Onsite: Canton MA (Day 1 onsite)

Location:

Boston Support Center, Canton MA

Minimum Requirements:

5yr+ Windows OS Admin experience

Windows 10 & 11

2yr+ POS Device Image Building experience

Very nice to have MCSE/MCSA (not required)

Job Summary

We are seeking a skilled Windows OS Engineer to manage, configure, and troubleshoot our fleet of Windows-based point-of-sale (POS) devices

. The ideal candidate will have strong technical skills in Windows operating systems, including windows 10 LTSC and LTSB, Windows 11, device imaging, and configuration management across multiple POS devices and Windows tablets. While server administration experience is relevant, this role is specific to in-store Windows clients or desktops, as Windows servers are not involved in our POS systems.

Key Responsibilities

Manage and maintain Windows-based POS devices across multiple locations

Responsible for the build and maintenance of Windows OS images of the Dunkin and Baskin enterprise in-store POS desktop environments, ~70,000 POS Windows machines.

Create, test, and deploy Windows images for POS devices

Configure and optimize Group Policy and other Windows settings for POS applications and security

Troubleshoot and resolve Windows-related issues on POS devices

Evaluate and remediate Windows security vulnerabilities from periodic scans

Develop and maintain documentation for POS device configurations and processes

Collaborate with IT and operations teams to ensure POS device reliability and performance

Manage wireless functionality for Windows tablets

Misc Information from HM:

Powershell and batch scripting is a nice to have skill, we use scripting to some degree, but if this person will rely on scripting, theyll need advanced level scripting skills. Myself personally, I would shy away from a candidate who still uses scripting as their mainstay, but someone who is extremely knowledgeable in the areas of vbs, powershell, or similar scripting would certainly be of interest. Any kind of scripting skill shows the candidate probably has a mindset that were looking for, meaning a logical approach to building and following processes.

This person will be building new hardened images from clean Windows builds from our hardware vendor (NCR). The supplied images are wide open so there is a lot of hardening to do so that these images meet our extreme security specifications. They will also be deploying these images to our labs as well as maintaining them in the field.

The overall main skillset is a deep knowledge level of Windows 10 (LTSB & LTSC) and Windows 11 (from a Windows client or desktop perspective), including Group Policy as we dont use Active Directory on our POS terminals.

To take a clean Windows image from our vendors (mainly NCR) and (following a documented process) apply strict security measures and policies to the image. This person should have the depth of knowledge to 1), understand these measures and policies as well as 2), know of ways within the OS where we can strategically better our security measures. This paragraph is probably the overall main thing were looking for, along with an advanced ability to work as a team and raise their hand when they see something that can be improved.

Preferred Qualifications

Microsoft certifications (e.g., MCSA, MCSE)

Familiarity with POS hardware configurations, printers, etc

Knowledge of retail and/or hospitality IT operations

Familiarity with networking concepts and troubleshooting

Experience managing Windows tablets and their wireless functionality

Key Skills

Windows OS administration

System imaging and deployment

Configuration management

Troubleshooting and problem-solving

Technical documentation

Strong communication skills

Email: [email protected]

Keywords: information technology Massachusetts
Windows Desktop OS Engineer - Canton MA (Day 1 onsite)
[email protected]
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Thu Oct 17 21:57:00 UTC 2024

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Location: Canton, Massachusetts