| Require- Genesys Developer - Malvern, PA (Onsite) at Malvern, Pennsylvania, USA |
| Email: [email protected] |
| From: Amit Pundeer, Epeopletech Inc [email protected] Reply to: [email protected] Hi, We have an urgent opening with Genesys Developer and I have sent you job description, please go through it and let me know your comfort with it and also send me your updated resume ASAP. Job Title: Genesys Developer Location: Malvern, PA (Work from Office) Duration: Long Term Contract Responsibilities: Pure Engage: Providing L2 Support for Genesys PureEngage Connect Applications. Genesys PureCloud: Created and configured all the required fields like Queues, Skills, Data actions, Data tables, Wrap-up codes, Schedules, and Policies for recordings. Implementation and support of inbound/outbound interaction management solutions for different customers. Monitoring the complete Genesys Infrastructure, Support, maintain, and test CTI Genesys Call Routing. Performing Health Checks of Genesys Applications. Genesys contact center application support during Server patching and database activity. Creating Route Point, DNs, ACD ID, Persons, VQ, GQ, etc. in CME. Analyzing T-Server / SIP Server logs for troubleshooting, URS logs for the call flow and troubleshooting. Loading and Releasing Strategy from the Route Point as per the Change Request. Supporting and maintaining Genesys contact center software. Provide technical support on planned patching activities for Windows and Linux environment. Thanks and Regards, Amit Pundeer ePeople Technologies Inc . 255 Baldwin Road, Suite 205, Parsippany, NJ 07054 Email : [email protected] Linkedin :- linkedin.com/in/amit-pundeer-b43644139 Keywords: information technology golang Idaho New Jersey Pennsylvania Require- Genesys Developer - Malvern, PA (Onsite) [email protected] |
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| Thu Oct 17 22:59:00 UTC 2024 |